Punctual. Courteous. Willing to explain things.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Punctual. Courteous. Willing to explain things.
Helpful and efficient
Excellent service
The engineer was expert on diagnosising the fault and left our gas cooker working as if it was new. Excellent!
Mark arrived in good time identified the problem gave me a price for part replacement ordered the part and just waiting for it to be fitted.
Engineer was polite and respectful. He explained what he was doing and why which was helpful and transparent. He gave good advice which we have followed. Thank you!
Call when the office was shut. Got a call bright and early next morning from a very efficient lass called Helen who got me booked in with an engineer the next day.
Very easy process with email and WhatsApp message.
Very professional!!!
Easy conversation and very helpful
Our Neff dishwasher was showing a fault indicating that the flood protection had been activated – there was water on the floor underneath it. YouTube helpfully showed how to fix this, which was far too complicated for us! Neff quoted a 15-day wait for a call-out, whereas NAC were able to come out the next day AND their call-out charge was half of Neff’s. The engineer spent an hour on the fault and fixed it, and, though he warned us that if it occurred again it would indicate that the dishwasher was at the end of its life, so far it’s working perfectly again. I was impressed not only with the speed of the response but also with the engineer’s knowledge, experience and honesty. Thank you.
Engineer arrived on time and was very efficient. Unfortunately he was unable to fix the machine but advised us on the options and what to do next.
Helpful, friendly service