NAC Domestic Appliance Repairs

Our Reviews

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your appliance repair
★★★★★

I have a Cannon BHC 120 cooker hood which is probably 20 years old. The lights haven’t worked for maybe ten of those years. I looked at buying a new one and they don’t exist anymore, but the cheapest alternative would be £890 +. So I called in NAC Domestic Appliances who attended on time and diagnosed a faulty transformer and printed circuit board. They tried to find one but unsurprisingly they’re out of production. £96 for the visit. They said if I could find the parts they would come back and fit them for free. The engineer Taylor, said it was a really high quality hood and you can’t get that quality anymore. So I searched the internet (and rang my brother – an engineer), who suggested the PCB could be repaired. Back to the internet and I found the transformer available on Ransom Spares (aptly named – they charged £98, but then it is an original). The real find was Electronic Partners. They promised they can repair PCB’s. I don’t know if they’re a clearance house for various electricians but heyho. They sent me a postage label and asked the details. Off it went, then they asked me for the control panel as well (for testing) and then diagnosed the problem and estimated £108. I got it back a week later. They’d replaced the triacs apparently. NAC re attended today and pieced it back together (as they said – for free). It now works as if it were new. Just need to give it a polish now! Thanks Taylor.

Brian Roberts – 02/12/2024
★★★★★

Than you for helping me fix the oven

Viola Poddie – 02/12/2024
★★★★★

The Operator who took my call was extremely polite and helpful. Not even long to get an appointment was also useful for me.
Thank you

Janice Joseph – 02/12/2024
★★★★★

Very helpful lady on the phone

patricia woodrough – 02/12/2024
★★★★★

Good service regarding organising of visit. Quickly diagnosed problem and corrected it

Wilf Parkinson – 02/12/2024
★★★★★

East to speak to booked the call very easy

Ronald Doran – 02/12/2024
★★★★★

A couple of days wait for an initial visit. Engineer identified a part was required which would have to be ordered. Phoned within a couple of hours to confirm actual price of the part. I confirmed go ahead. They phoned when part was received and booking made to fit. Overall one week for repair to washing machine. Very acceptable considering there must be thousands of parts for the plethora of machines. Would I use again – YES

Robert Woolley – 02/12/2024
★★★★★

Rebecca was Very helpful and professional.

Grace Denney – 02/12/2024
★★★★★

The process of repairing the appliance has yet to start, however the communication
(REAL people to talk with about the issue, in real time ! ) has been efficient and reassuring. Call out for within 2 days of making the enquiry.

DIANE MCKENZIE – 02/12/2024
★★★★★

The receptionist was efficient, friendly and polite

Celia Bird – 02/12/2024
★★★★★

Excellent 👍 very nice lady I spoke to on the phone sorted everything out for me

Gordon – 02/12/2024
★★★★★

Efficiency from my phone call to yourselves
To the engineers communication and his swift repair.

Martin Brayshaw – 02/12/2024