Excellent all round.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Excellent all round.
Was very happy with the service I received., very efficient.
Engineer arrived when he said he would and fitted my appliance no bother. Would use this company again
Charlotte was lovely. Very personable but professional and knowledgeable. Went out of her way to ensure I had an engineer before Christmas. Big thanks
Prompt and honest service
I initially called the manufacturer for support and this proved difficult so I called NAC. The call handler was really efficient and friendly and arranged an appointment for me very quickly.
Very quick and painless
Excellent service very helpful and extremely polite
Very easy to book repair – Nick Hutchinson arrived well within the time slot and was excellent – he fixed problem very quickly and communicated well, a credit to the Company.
Prompt friendly response. Polite and clear communication. Clarity with pricing and appointment details.
Becky was happy, friendly and helpful. Got us booked in for a repair without any hassle. Short call, provided some details, booked in- as it should be. Thank you!
It was easy to book with NAC, which I did over the phone. I was able to choose the day, though not the time. A callout and labour fee is payable when booking; any parts needed are on top, though I had already bought a replacement door catch from LG. NAC phoned and emailed a reminder message early on booking day, giving a number to call to confirm the appointment. The phone reminder, though not the email, gave a 4 hour timeslot. Be aware that you need to phone back to confirm before 10 am otherwise the visit is automatically cancelled. The two reminders had a different callback number though, so I decided to call the website number instead and I was able to confirm that way.
The engineer arrived within the allocated timeslot. He was polite, tidy, & fixed & tested my washing machine door catch before leaving. Overall the experience with this company felt no-nonsense, efficient and good value. I would definitely use them again.
Charlotte was polite, informative and very helpful.