Yvonne answered promptly, understood my problem immediately, explained how/when the named engineer would contact me and took my card payment. She was very helpful and friendly. Excellent.
Nick, our technician, was smart, on time, clearly knowledgable about the whole gamut of white goods and spotted the problem with our washer-dryer immediately, which was a simple reset of the thermal overload device. Nevertheless, he observed a complete cycle of the machine to demonstrate it was working and gave us much sensible advice as to how operate it better to help maintain it in good condition. Nick was brilliant and, based on his performance, I would not hesitate wholeheartedly to recommend NAC’s services to friends and acquaintances.
Prompt service and efficient. Would use again.
Very efficient and prompt work done.
Efficient and friendly service. Very knowledgeable fixing my tumble dryer such a relief that the engineer was able to know what part needed replacing and did a professional job.
I found the engineer who came to mend my dishwasher, friendly and knowledgeable. The lady i spoke to on the phone organised gettimg the part for my dishwasher efficientally and booking the engineer to come and fit the part.
The cost of the whole job was very reasonable, Thank You
Responds quickly with price stated.
No reply when I telephoned. I received a text saying they would call me back and Becky called me back within a few minutes, explained everything and organised a repair person to come out when it convenienced me.
Hi rang today to book an Engineer to repair my fridge freezer. Maria was very efficient and helpful. Positive experience. Keep up the good work.
friendly professional and quick
best way to describe my initial call with Rebecca
helped me get booked in and hopefully sort out an uncooperative washing machine!
Fast telephone response. Helpful person on the end of the telephone. Offer of same-day appointment to carry out repair
Becky was immediately very helpful and informative about my booking, and that she would confirm, by email the evening before the visit, of the allocated time. Very knowledgeable, helpful and friendly!
