Excellent friendly service, would highly recommend
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Excellent friendly service, would highly recommend
Excellent friendly service
I found this company online when I searched for a company to come fix my Beko dishwasher. Was a great experience. I booked it online and I got a confirmation. Email to when an engineer would attend. The day before the repair I got a txt telling me what time the engineer would arrive between 9 – 1. Engineer Robert came around 12 pm. He was friendly, thorough and explained everything. I asked a fair few questions which he was happy to answer. He fixed the machine within the hour and was a big relief, he tidied up after himself and even put the dishwasher back into its slot. Can’t fault the service. Thanks Robert
It was very good.
Excellent Service
Very friendly, helpful and informative, organised a call out promptly and efficiently.
The engineer, Ben, was very prompt and very professional. He did not try to sell a new part but repaired it at no cost other than the service call out charge. He also made sure to hoover the water that had leaked and cleaned the area. I will definitely use NAC again.
The door mechanism on my elderly AEG washer/dryer died. Ian came at the time promised, and opened the door, saving a machineload of washing from going mouldy. He had to order replacment parts from Germany (probably from a museum as the machine is so old) but was back next week with the bits and sorted everything. I had been quoted a fixed price (and a very reasonable one) for the repair but was favourably impressed by the fact that he only charged me for the parts on his second visit – given that he had to spend another half hour fitting the new bits and giving the machine a once-over. Ian communicated well, giving accurate ETAs by text, and if things go wrong again I’d have no hesitation in using him. Nice guy and a thoroughly professional job.
Customer service lady was very helpful and suggested different options for booking a call out.
Just booked an engineer to come out and look at our oven to replace an element.
The telephone receptionist was very helpful and booked me in for a next day appointment. Thank you for the efficient service.
So easy very helpful
My experience of NAC is very good so far. Booking easy as the company answered phone within 3 rings. Rebecca handled the call very efficiently with excellent telephony skills. Engineer (Luke) turned up on time the day after and competently diagnosied the issue with our cooker.