Excellent service very helpful and extremely polite
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Excellent service very helpful and extremely polite
Very easy to book repair – Nick Hutchinson arrived well within the time slot and was excellent – he fixed problem very quickly and communicated well, a credit to the Company.
Prompt friendly response. Polite and clear communication. Clarity with pricing and appointment details.
Becky was happy, friendly and helpful. Got us booked in for a repair without any hassle. Short call, provided some details, booked in- as it should be. Thank you!
It was easy to book with NAC, which I did over the phone. I was able to choose the day, though not the time. A callout and labour fee is payable when booking; any parts needed are on top, though I had already bought a replacement door catch from LG. NAC phoned and emailed a reminder message early on booking day, giving a number to call to confirm the appointment. The phone reminder, though not the email, gave a 4 hour timeslot. Be aware that you need to phone back to confirm before 10 am otherwise the visit is automatically cancelled. The two reminders had a different callback number though, so I decided to call the website number instead and I was able to confirm that way.
The engineer arrived within the allocated timeslot. He was polite, tidy, & fixed & tested my washing machine door catch before leaving. Overall the experience with this company felt no-nonsense, efficient and good value. I would definitely use them again.
Charlotte was polite, informative and very helpful.
Fast, reliable, on time and at the quoted cost.
Full marks to NA C we would definitely use them again.
From my initial call i had an engineer here the following day, they were able to diagnose the issue that night and with a call back the following day a part was ordered and the fitting booked in.
The repair now complete and we have a fully functioning dishwasher. 🙂
Clear and efficient
The chap arrived, asses the oven and explained clearly what my options were, replace one part, or both parts, albeit the other piece could last months, or hours. I appreciated the clear explanation and options he provided. I decided to replace both parts and he ordered them immediately. He promised to keep me informed of their deliver and did call me once they had arrived, offering to come earlier than scheduled to fix the oven. However I wasn’t available so we kept to the original appointment day and time. When he arrived the work was completed quickly and an explanation of what to expect now the new parts were fitted, was given.
All in all, I have no negatives to report.
Really nice guy. Very helpful
Engineer arrived at the agreed time and sorted issue within half an hour. Would highly recommend.