Good, clear communication and pathways established. The fact that there was someone ( Kate) on the end of the phone, rather than a system to keep customers at arms length was also a huge plus. Well done all. Would have no hesitation in recommending you to others.
Arrived on time, very courteous. Dishwasher efficiently repaired with explanation.
Helpful service on the end of the phone, explained the issue and was reassured that someone would come out to take a look shortly.
The response was very quick. The engineer sorted out the fault very quickly and had a spare in his van. Excellent service
Great service from initial call to job completion,
Would recommend to others and thank you to Bob the Engineer,
Came on time and no fuss whatsoever,
And we wasn’t told we needed extra parts which would cost us more,
BRILLIANT !!!
Personable operator. Understood needs
Efficient and friendly
Attended when scheduled with good communication leading up to arrival. Quickly diagnosed the problem and resolved it
Efficient, friendly and helpful.
What more do you need?
found what was wrong with my appliancce and fixed it promptly
It just happened that the engineer was in the vicinity when we contacted NAC – result was that he was here within 20 minutes and job done soon after. Excellent service by a professional engineer. Well done (although we can’t expect such instant service next time around)
Really good service from start to completion got text saying engineer on way turned up got straight to work explained everything fixed job done
