The Engineer named Fflorin came to assess my cooker today(although he couldn’t fix the fault as the part is obsolete)he was friendly, thorough, sympathetic and professional.
Quick response to phone call. Yvonne was very effecient and friendly. Next day repair booked with a local engineer. Great phone call – hopefully call out tomorrow will be as good
Same day repair which is amazing
I appreciate the fact that an engineer was available on the same day and that he dealt with our problem competently. He also explained the technical details as for the reason the machine stopped workig
Very friendly helpful operator; just what you need when you have an urgent problem that needs sorting quickly.
Quick appointment with resolution of problem
Very helpful and quick response
Booked an initial repair for our washimg machine and an appointment was made within 48 hours. Engineer turned up at the alloted time was courteous and professional . Identified the issue which unfortunately needed a part that they didnt hold in stock. A second appointment was made in 5 days and the repair carried out – again on time and professional. Very happy with the result so far .
Only slight gripe was the price of the part – which was charged at nearly double compared to if i ordered direct from Bosch.
I paid a set fee then was kept informed all of the way . The engineer send an email with is his estimated time of arrival Diagnosed the problem ordered the part. Then, once the part was delivered, I was emailed a time and date for fixing and fitting, everything went smoothly, according to plan. Excellent service.
The engineers turned up on time and fixed the problem in 20 mins–the fixed price meant everyone knew where they stood
On behalf of our daughter the engineer arrived on time & was very efficient & sorted the issue . Very pleased with the service.
Excellent service from start to finish. Charlie was able to quickly identify the problem with my washing machine and fixed it within 10 minutes. He was very professional and respectful. I would have no hesitation in recommending NAC.
