Sally was very helpful and clear over the phone. Repair booking was made for the following day. Looking forwards to it being completed successfully!
I completed an online request for a dishwasher repair on Sunday and within a few minutes I had received a reply. I was told someone would contact me regarding the repair.
The engineer Andy was in touch to arrange time and date that was convenient to me within two hours.
I was kept informed at all times regarding the visit. He contacted me on the day to say he could be here earlier if that was okay with me. He arrived on time and completed the repair within 45 minutes (30 mins waiting for the cycle to finish )
I would definitely recommend this service and the engineer, Andy.
Polite and straight to the point
Easy to use website. Quickly responded. Booked appointment easily. Engineer arrived on time. Assessed problem and fixed the dishwasher. Polite and neat worker.
Helpful. Intelligent service.
A quick and easy process to book an engineer, the call handler was polite and helpful
Quick response time and engineer available the next day. Parts available on the van so the appliance was repaired and working the same day.
Came next day as advised. Fixed problem efficiently.
Only the highest praise for service given.Part for my elderly freezer was difficult to get but came up with the goods! Chris who came out twice was superb. All up and runing now. Have passed your details on to all my family in case they need you. Thank you so much again.
I rang regarding a repair required to my cooker. They gave me an appointment the following morning and said that an engineer would call surely to give me precise timings. 10 minutes later he did so and the appointment was arranged for 9 o’clock the following morning. He arrived probably at 9 o’clock Completed the repair efficiently and courteously. Full marks.
Quick and efficient
We were extremely grateful for the prompt reply from NAC… The text messages informing me when the engineer would attend my house. The professionalism of the Engineer and the fact that he fixed my cooker and replaced the broken part very quickly.
