Engineer was polite, knowledgable and efficient in the diagnosis amd repairs he did.
My first time using NAC and would happily recommend to others.
Telephone answered very quickly for initial call. Made appointment for same day and promised engineer would contact about 30 mins before attending. Service engineer called and arrived as promised. Repaired the cooker with spare part (heating element) from his van and left working, so only without oven for 24 hours. Excellent service.
Very good service.
The engineer was prompt, friendly and very efficient. Nick explained what he was doing and why. Very impressive young man, well done to him and the company, whose admin was first class I.e. initial contact on phone and appointment set up
Polite people but very mean to charge £78 for a 2 minute call to tell an 85 year old the oven didn’t work because the clock wasn’t set. Sadly will not use them again.
Well the repair man Courtney, simply kept going until he found the fault and now my washer dryer is working like new.
Lovely young man called Nathan came on time but unfortunately fridge freezer couldn’t be repaired
Very professional engineer, sorted it out in no time Very pleased with the service
Very fair and clear pricing policy, engineer arrived promptly and fixed several leaks with parts carried on van. Less than 2 hours later, he left me with a fully working dishwasher. Very pleased with the service.
Perfect confidence, ability and nice guy approach. Doesn’t everyone want to feel they’ve called the right company. Actually, I had no idea if I had called the right company. I had tried a few in Plymouth who gave me blah blah blah about Panasonic American Fridge Freezers. Absolutely delighted with the person you sent who went straight to the job, knew his stuff and gave me next steps instruction should his solution not work. What more can anyone ask, it seems to be working!! THANK YOU!!
Your engineer has been to us several times. He is excellent, very thorough and offers good advice.
Engineer asked a few questions and got to work to sort the problem very efficiently.
Thank you
