NAC were able to find me an Engineer for the following day who turned up within the hours scheduled and fixed the problem in 20 minutes. Paid by card, had a quick chat and that was that. Very good. Will obviously use again.
Engineer was very helpful and competent, sadly unable to repair my coffee machine though .
Great communication. Engineer arrived on time. Although my appliance due to age could not be repaired he was very helpful
Attended on time and efficient repair.
Becky was very friendly and accommodating.
Explained the next steps and follow-up, so we understood the process.
Needed a repair on my slide and hide Neff oven – friendly admin team on the phone followed up my enquiry quickly. Outlined the costs clearly – no hidden extras.
Engineer arrived on the day as expected ( quite a long window of wait time on the day but they do keep you updated). Unfortunately i’d requested am visits on 2 occasions but they could not meet this but were efficient at getting me booked back in..
The engineer was pleasant and courteous and seemed to know just what was needed.
Overall very pleasant experience with this company and i would recommend to a friend.
Excellent customer service
Straight forward fair and impartial advice regarding my repair.wonderfull telephone manner and a quick booking with an engineer.highly recommended.
The phone call was very helpful, friendly and efficient. Thank you
Amazing service. Thanks. Much appreciated
Professional and pleasant
Becky was very efficient and arranged an Engineer visit within 5 mins!
