The young engineer came on the dot and solved the problem rapidly without any fuss. He was very quiet, polite and efficient – a credit to your Company
We had moved to a new house where there was an American style fridge freezer with its ice box full to the top and unable to dispense ice!
Robert, here in Glasgow, arrived as arranged, very carefully managed to release the ice box and empty it and then get rid of the ice blocking the ice dispenser. He then explained how the fridge freezer worked and how to look after it.
He was excellent and friendly too!
Friendly professional service.
Great customer service. Becky was a great help and efficiently booked in a repair. No hassle.
Becks was polite friendly and very professional
Quick and easy booking. Becky was very helpful.
Polite and efficient
To me, the most important factor was the company’s communication skills. If you phoned, it was usually answered, if you left a message, you would get a reply, and emails were acknowledged. This is so important, especially if you’re trying to get something done from a distance away. The engineer, James, made every effort to ensure somebody was there to let him, technically he was totally familiar with the machine in question, and ensured we understood what he had found and his suggested plan to get the plan sorted. Any delay on the second visit was fully down to us. Job Well Done
Quick response and dealt with our issue speedily
Very polite and knowledgable Repair done and dusted with least possible fuss
Excellent response and very pleasant and efficient.
Prompt, timely and very good value service carrying out a repair to my range cooker with a damaged induction hob.
