Our Reviews

My 4 year old dishwasher displayed a pressure system fault code so I rang NAC on a Friday and spoke to a lovely lady who arranged an engineer to visit. James came on the following Tuesday, on time and proved to be a polite and knowledgeable engineer. He gave me a lot of information regarding the fault and what dishwasher programs to use. I had to order a replacement item and received the invoice within the hour on my phone. After paying I received an appointment and James returned within a few days with the new part. Unfortunately the fault hid another defect and I went through the same quick procedure to buy the new part. Amazingly NAC refunded the whole of the previous cost, which I did not expect. Within a few days James visited and conducted a successful repair. I only paid for 1 call out charge and the replacement part. Well done NAC.

Job done, but we weren’t able to pay via his chosen route, «nettle»? Please ask him to give us bank details so we can pay what he deserves.

Becky on the phone was very helpful and Chris, the technician who came the next day knew exactly what was wrong. He made sure the oven was usable temporarily until spare parts arrived, then came back to complete the repair. I can’t fault the service.

Quick efficient, and polite. Would use them again.

Very quick and easy to book, not complicated at all

Leton kept in touch with me on his arrival time and when he arrived, he immediately got down to testing the refrigerator and thoroughly cleaned the operational parts. He was hard-working and diligent and tried really hard to find the required spares.

Excellent service and an understanding engineer that called out. Nothing was too much trouble and had our freezer fixed in no time. Cleaned up, wiped everything down and explained everything. Highly recommend.

Relatively new dishwasher not working. Contacted NAC, call answered immediately by a very helpful lady (Yvonne) who took details. Two days later got a message advising me of a visit that day, the engineer’s eta and name (Petco). He arrived punctually identified the problem straight away (door not closing properly). He remidied this and also spent a few minutes adjusting the plinth underneath to aviod a reccurance. The last time I had a problem with the dishwasher a couple of years ago I bought a new one. The store’s delivery man was surprised as it was, in his opinion, repairable but I had already paid for the replacement. This experience has taught me to seek the advice of experts (like NAC) before wasting money. Thanks NAC & Petco

Promt and very thorough. Had to wait for parts but it was worth it. Good price for 3 elements. Engineer was professional and polite.

fast and efficient to get an engineer to repair my oven

This the first time I have used this company, I would have no problem using them again. I was kept informed when the engineer would arrive. He was very polite and explained everything to us regarding our fridge freezer.

All good – quick response and technician came out and diagnosed issue rapidly. Competence and trustworthy.