Our Reviews

Very good service, prompt arrival, text messages to say when exactly the engineer would arrive, courteous and friendly service

I have no hesitation in recommending NAC. The service from initial enquiry through to engineer visit ( Mark thank you , I can bake again!) has been exemplary.
Every point of contact has been friendly, knowledgeable and efficient, with the customer always at the fore. Well done NAC, you’re now on my speed dial! 😇

Engineer arrived and whilst couldn’t repair on the spot he is confident he can get the part required for our 20 year old product.

I would definitely recommend this service. Good communication from the engineer ahead of the repair visit. Friendly engineer arrived on time. Unfortunately our fridge was beyond repair but the engineer provided useful advice on which brands were best to buy as a replacements.

The engineers was reassuring.

From arrival in the house and looking at our Rangemaster he identified the issue and took the induction top away. He brought it back the following morning and it is working perfectly again.

Responsive, efficient and professional. Problem identified and fixed within an hour. Great job.

Great service – machine repaired on the day and whilst I needed parts we didn’t need to wait for thwn ans the engineer had them with him. They also were keen to come earlier than agreed but we couldn’t make that work so they came as planned and it was all good. Quick friendly and professional.

I was kept fully informed of when to expect the engineer.
The engineer was very knowledgeable, and repaired the washing machine very quickly.
I was completely satisfied with the service

Very clear on arrival good engineer who knew how to tackle problem. Even got the small part for free

I had a Miele washing machine for 16 years but the motherboard went and tripped our the electricity. The guy arrived and diagnosed the problem and ordered a new part for the next day. It didn’t work but he didn’t charge for that. That was really good 👍

Great experience throughout. The lady on the phone was helpful and it was very clear what would be included in the call-out charge. The engineer came out the next working day and fixed my washing machine with no additional charge. I wouldn’t hesitate to use this company again.

Communication by email and text was excellent.
The engineer, who was smart, personable and very knowledgeable arrived on time; he set to work having ascertained the problem and rapidly found the fault.
He then appraised us of the problem and then resolved it.