Talked to Helen about arranging an engineer visit. She was very knowledgeable and polite, a very professional experience.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Talked to Helen about arranging an engineer visit. She was very knowledgeable and polite, a very professional experience.
On time and repaired – communication was good
engineer was honest and helpful
Prompt careful repair to the oven including to obtain the replacement part
Thank you
Pj appliances turned up on time and diagnosed the problem really quickly. Part ordered and issue resolved all within 3 days
My wife said that the service was good and we were kept uptodate.
Yvonne was very polite and very professional, she answered all my questions and was thorough with her answers. A really great telephone manner and conversation, hopefully my washer and dryer problems will be solved when the engineer comes
Easy ordering. Delivery drivers/fitters were friendly and efficient.
I’m very impressed with NAC. From the first point of contact with the lady who answered the phone, through to the visit from the engineer, everything was handled quickly, professionally and in a very friendly manner.
I was informed of the charges involved and told that the engineer would contact me to confirm the booking, which he did. He contacted me again, on the day before his visit, with a two hour time slot.
The faults were found and one of the repairs was made straight away and a part was ordered for another repair. My cooker was checked to make sure that it was in good working order.
The engineer explained the faults and arranged to contact me when the other part arrived.
Quick, pleasant and very tidy!
Very helpful, on time, doing a great job!
Out of all the companies we contacted, NAC were the most prompt in getting back to us, and sending out an engineer very quickly. He was efficient, friendly, polite and diligent in the work he had to do on our washing machine. Would definitely use NAC again.
Called several companies, NAC were by far the quickest to respond (very quickly), The engineer who came to mend our washing machine was diligent, polite, on time and carried out the work efficiently. And we only waited 24 hours for him to attend. Really impressed by the overall service NAC afforded us.