Chris the engineer was great, obviously took a lot of pride in his work, great attitude very polite and nothing was too much trouble.
Like every company its mostly about the people and if I wasn’t retired I would have tried to poach him because he is most definitely one of the good guys
Excellent service from start to finish, brilliant customer service, quick appointment and great pricing. Dylan was fantastic, very polite and efficient. Highly recommend to anyone!
Appointment booked promptly and Yvonne was extremely friendly and reassuring in the call
You did a very good job.An d on time.Thanyyou for a good jod.
Engineer Steve excellant Arrived within the stated time I am 81yrs Steve was very caring treated me as an individual explained everything checking my understanding giving re-assurance along the way quick efficient pleasant gentlman so appreciated the high standard of this company reception staff great to engage with explained process of enquiry and the service they offered in detail very caring I was treated as an individual made me. Feel valued and secure in the knowledge I had chosen the right company for my needs
Very helpful, quick and good response.
Engineer(s) efficient , knowledgeable and clean n speedy. Arrived ahead of time and saw the problem right away , and carried out additional checks. Without his past experience part(s) may otherwise have required purchasing.
They identified the probem quickly, unfortunately they didn’t have the part in stock, but one week later they did and they came round and mended it straight away.
They had very keen pricing as well. I will use again in the event another hob needs repair.
Very quick & easy service
Shortly before selling our house, our gas hob ignition stopped working. Not wanting to replace the entire unit, I contacted NAC to request a repair. Our engineer Nathan, came out the first time to diagnose the fault, and recommended that at least one and possibly two parts would need replacing, and asked me what I wanted to do. I asked to risk just replacing a single part to see if that would resolve the problem, and paid for the part and the fitting. It took a couple of weeks to order the part (over the Christmas Period), and unfortunately, this didn’t completely resolve the problem, so the second part was ordered for a follow-up visit the following week, where the issue was completely resolved.
Really happy with the experience and would definitely recommend NAC.
Efficient and friendly
Prompt service. Kept informed throughout. Engineer very efficient &polite . Super !
