The engineer arrived on time but unfortunately was unable to fix the appliance . The problem was attributed to cracks in the fridge lining which was explained to us fully and so a new replacement was the only option.
Swift response from a UK based call centre.
Engineers arrived later that day and fixed the problem.
Efficient and friendly and willing to explain what they were doing
We contacted NAC because we had a problem with our fridge, the lady we spoke to had a lovely phone manner & we recieved an appointment for the following morning which was brilliant as we did not ring till late.
We sorted the problem ourselves & cancelled the appointment, our call out fee was refunded as we chose to pay for the call out before hand. NAC were very professional and offered assistance for any reoccurance in the future. Thankyou everyone..😁
Very polite and friendly, got on with the job and we are very happy that he resolved the problems and it is up and running again. Thank you.
Very nice guy very knowledgeable explained things to me
Helen was very friendly and helpful and made such a big difference as I was having quite a stressful day and so nice to have someone to help who was sympathetic to my situation x well done Helen
Good quick service
Very prompt and polite initial response on the phone.
Excellent prompt service and a quick resolution to our issue
The engineer was prompt, highly skilled and pleasant. The work was carried out swiftly and competently.
Good communication / fast service
