The engineer went way and beyond what could have reasonably be expected . The cost of the repair was fantastic value for money he spent a lot of time fixing it
Dishwasher Repair – Calum provided an efficient and fuss free service.
Engineer made contact straight away and was available for the repair really fast . Perfect service can’t complain
Excellent Service & Communication
I found it very easy to book a visit. The engineer arrived on time and completed the job with no issues. He was polite and informative and kept us up to date with what was happening. I would recommend NAC and will use again for future repairs.
I was able to make the appointment easily. Chris, the engineer, came at the time scale he had sent me. He was very helpful and told me the cost of the replacement part and had one in his van. He repaired the grill and put everything back tidily. Excellent service.
This was a much better experience than in 2024 when I needed a new oven light but it had to be ordered and the engineer stated he could not put it in the oven when it arrived and I had to do it myself!
On time, affable and job done as promised. Happy.
The response was surprisingly efficient.
I was informed the conditions of the visit of a technician straight away which seemed acceptable.
Once I had confirmed that I accepted the conditions a visit was arranged the next day and I was given a time period for the visit.
The technician arrived early and got straight onto solving my problem.
After initially thinking there were serious problems he discovered the cause(probably user errors) and got the fridge/freezer working again.
He assured us that it would be OK but warned that if he hadn’t cured it he had made notes of what might be needed to complete a repair. He set up an overnight test asking me to contact him the following morning if it wasn’t frozen.
He rang me at 9am to see if things were working which they were and he confidently closed the repair.
Meaning I only had to pay the call out charge. I felt that the technician was polite, confident, helpful and efficient
The engineer was on time, polite, and thorough. He resolved the issue and explained it fully.
The gentleman arrived on time and carried out the repair quickly and efficiently
Excellent service , could have been next day but was out. Unfortunately had to replace dishwasher as the mother board had failed therefore more cost effective to replace. All sorted very quickly and professionally by Dean of DH repairs highly recommend.
From start to finish excellent professional service, would highly recommend.
