From booking to repair the service was 1st rate. Easy telephone booking followed by call from technician to discuss issue. Technician arrived promptly tried to fix but did need a part. He returned with ordered part and fixed my oven very promptly. Nice friendly guy ( Robert). I would recommend this service it was both prompt and efficient.
Further to my earlier review “Light Relief” (17 Dec 2025) Karvel, the engineer arrived with his son on the appointed date. After a detailed examination and test of my Hoover washer/dryer it was found that 2 pcb’s needed replacing. One could be sourced but the other was obsolete. This necessitated the purchase of a new washer/dryer. Karvel ordered the same for me and arranged for delivery the following Saturday. As his van was unavailable on the Saturday he hired a van and delivered the new machine on the Sunday, removing the broken machine. He returned later that Sunday afternoon and connected up the new machine, testing it and explaining tome clearly how to operate it. His actions were definitely going beyond my expectations. If necessary I would not hesitate to use NAC again.
Came on time.
Polite engineer explained everything.
Job done and fixed
Rang them (and spoke to a human!) and a repair was booked for the following day. Had a call about 15 minutes later and they could come a day early! Oven was fixed within an hour of my initial call!
Very quick and prompt service.
Engineer arrived when he said he would and sorted the problem out very quickly.
I’m very happy with the service and would certainly recommend the company.
Very efficient good communication engineer sorted the job also lowest quote
I rang as my oven was not working. An appointment was made for a few days after and on the morning of the appointment an eta was given. The repair was carried out quickly and efficiently as the engineer had the appropriate part in his van. The engineer was pleasant and friendly. I didn’t use the oven until Xmas Day and it worked perfectly.
Booked for the following day.
Turned up on time & diagnosed problem.
Report sent the following day.
Engineer contacted us with an eta before arriving, who was quick and efficiently cured our fault.
Timely repair and fairly priced. The transaction and booking system worked really well. We were agreeably surprised how well everything went to repair our washing machine
The technician was first class – friendly, obviously knew exactly what he was doing, fast, and completed the job without incident. Great communications too. Recommend.
