Friendly and helpful
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Friendly and helpful
I have an electric cooker which is around 17 years old. The bottom fan oven has tripped the electrics a few times so I stopped using it years ago and have only been using the top grill. I never got round to fixing it as I assumed it would have to be done via the manufacturer and that it would be difficult to arrange a convenient appointment. When the top oven and grill also started tripping the electrics a couple of days before Christmas, I knew it was finally time to sort it and I was dreading having to possibly replace the cooker. I found NAC after a quick Google search, and their online booking process was so user friendly and their reviews so good I didn’t bother looking at any other companies. I was able to arrange an initial appointment just after Christmas and was happy to pay the call out fee in advance. The engineer James Keith was professional, polite and knowledgeable and diagnosed the issue straight away. After paying in advance for the necessary parts, James returned within a week to fit them, and my oven is now good as new. The price charged was reasonable as well. I’m so glad I found NAC and would 100% recommend them.
Sally, who handled my call, made it all very easy. Thank you. I’m a returning customer and have found NAC to be exceptionally reliable and have never failed to resolve any issues.
Cheerfully but efficiently took my details and made a provisional appointment. All good! Many thanks!
Very helpful and easy to book.
Quick and easy to arrange appointment and the repair was done very efficiently as scheduled
Everything happened on time
The whole experience was excellent. The booking for the engineer was handled quickly, politely and efficiently. The engineer came on time, diagnosed the problem and ordered the part. He then returned a week later to fit the part and my tumble dryer now works brilliantly. Top marks for service all round.
Helpful and kind.
Helpful & polite
The engineer was on time, very thorough, very knowledgeable and found two faults that were causing the problem.His follow up to us has been very helpful in making our decision on the way forward.
Quick and efficient! Fitted me in before Christmas Day with little notice!