Was very friendly and professional asked relevant questions and quickly arranged for an engineer to come out regarding the repair she explained everything how initial payment would be £98 for call out and identifying problem then would be additional payment for any parts required all sorted within ten minutes
Telephone operator very knowledgeable and reassuring . Phone answered very quickly and politely resulting in appointment being booked
Communication and notification of appointments and replacement parts are excellent. Engineer very knowlegeable and efficient. More than happy to recomend this company.
The company attended very quickly to assess the problem and also gave the appliance a full health check, this brought up other issues that would have caused further issues over the next six to twelve months, they recommended that we have all of the works done as two of the issues with our NEFF double oven would have blown the power circuit again just like the current one, all works carried out to a very good standard by Casey.
Amazing service!
Yvonne was extremely helpful and very positive in helping me get my dishwasher fixed. Can’t say enough good things.
Very easy booking and good communication as to the engineer arrival timing etc. The engineer was very pleasant and efficient and provided good advice. The overall cost was great value for money.
Arrived promptly very pleasant young man. Very knowledgable identified the issue with mt drnyer correbcted it in a short while. Appliance now working well,gave advice to prevent recurrence of problem Ass red meicouod call company again if I have any further problems
Very efficient, from when we first phoned to the completion of the repair. The engineer was expert and courteous. After the first visit, he ordered the replacement parts swiftly, and completed the work a few days later. All this was during the Christmas-New Year period. Thank-you.
fast, professional and friendly service
Really helpful and honest. Saved us from having to pay out for a new expensive fridge freezer just after Christmas by being able to repair the fridge freezer. The engineer was very honest before making the repair to advise it was a temporary fix, which was appreciated.
Came on time
Repaired appliance efficiently
Explained how to prevent future damage
Was polite and professional
Excellent service. Engineer came on same day I called. Polite and informative.
