The guy came in, was very polite, on time and wasn’t sure if he could repair. Took a few bits off machine and discovered the float had jammed. Drained flost chamber and job done. Nice guy .
Very helpful and fixed issue
Knowledgeable engineer addressed the issue swiftly.
Really easy to book through the website- everything was clear, simple and straightforward to navigate. As someone with ADHD, being able to book online without having to make a phone call made a huge difference. It removed a barrier straight away.
Communication was excellent throughout. I was kept fully up to date with appointment times, and when a part needed ordering, arranging the follow-up visit was smooth and stress-free. I especially appreciated the simple Y/N text confirmation the day before the fitting – quick, clear and no unnecessary back and forth. That kind of communication style is genuinely helpful if you struggle with executive function.
The engineer was polite, respectful and friendly. He explained everything clearly without confusing jargon, which I really valued.
Once the part arrived, the repair was completed smoothly. The whole experience felt organised, calm and easy to manage.
Would definitely recommend – especially for anyone who finds admin or booking processes overwhelming. I would absolutely use them again.
Good to deal with prompt and efficient
Quick response and work carried out efficiently
Very easy booking a re-visit. Thank you.
Good to deal with prompt and pleasant service
First class service from phone call to appliance being fixed. Will defo use again. I think it was Yvonne I spoke to on phone to book appointment. Very helpful and friendly . Greg was very courteous and tidy.
Our experience from this company was excellent from the first phone call requesting a call out to the engineer fixing the problem. Very efficient and pleasant personnel. Would recommend to friends and family.
We had a very polite young. Man who explained everything that he was doing, to try and find what was wrong with the tumble dryer
Next day visit and renewed a sense. Machine had stopped spinning all fixed within a hour deffently use them again
