Travis was very good and clearly explained what the problem was with the washing machine. I was happy with his work.
I was not expecting him to come without a confirmed appointment time, as I was not informed in advance. He arrived in the morning.
I will see him again next Monday to fix the fridge light.
Thank you.
Called NAC on the morning of Monday 29th Decemeber to enquire if they were able to assist with a fault on my microwave/oven.
After some initial questions they said they could help and send an engineer the following day. An hour after booking the appointment they contacted to say they could send an engineer the same day. Great!
Tho engineer did not turn up within the window of 12-5, I contacted NAC who promptly advised that the engineer had been delayed but would be with me in 40 mins. This was accurate.
Engineer arrived, politely went about their work. Was tidy, respectful and most importantly, resolved the issue.
Excellent service.
Tad gave advance notice that he was on his way. He was pleasant and efficient. He diagnosed that the machine needed more expensive repairs than was practical and recommended that it should be replaced.
Very straightforward
Thank you well done 👍🏻
Easy to book visit. Small delay due to holidays but this was ok as the repair was non-urgent. Appliance could not be repaired but engineer gave clear advice about options
Very smooth booking, guy turned up when he said he would and has diagnosed the issue
NAC were responsive, friendly, effective and professional. The engineer who came to my house was efficient, clean and quick. The whole customer experience from calling for help to complete repair of my cooker was excellent. As a picky and pedantic customer, highly recommend them.
Although no fault was found it was worth the money to be reassured that all was ok with Rangemaster electrical side of things
Engineer was very polite and friendly and also explained many things that I did not know about the cooker itself
Greame the engineer was friendly and arrived exactly when he said he would. He gave me an honest assessment of the fault with my washing machine, and didnt charge me when we decided it could not be fixed. Excellent service, I would absolutely use again.
Excellent and efficient service from start to finish
Great service and quick response time
