I rang with my problem, they instantly put me a rest by arranging an engineer to visit the following day
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
I rang with my problem, they instantly put me a rest by arranging an engineer to visit the following day
Spoke with Maria to arrange a call out to assess my fridge freezer as it is leeking, Maria was very helpful and an appointment to assess the freezer was arranged. She informed me a £90 call out charge was to be paid via card. Maria was very helpful .
Thank you
Prompt response and clear guidance
Rebecca was very helpful.
Very helpful and friendly. Prompt response
Although NAC’s website says that an engineer will attend today or the next day, this is of course entirely dependent on their workload and location. The first washing machine engineer called by Connor on Thursday morning couldn’t come until Monday morning, so I asked if he could find another with better availability, and luckily someone could attend on the way from a previous job to his next one. The cheerful and rather competent Phil determined that the Rinse problem was due to dirty carbon brushes, and advised that there was no need to pay £50-odd for replacements, since there was plenty of wear left. His honesty was much appreciated.
I would highly recommend this company. The engineer was on time very efficient, polite and respectful
good service
Yvonne was friendly, professional and swift in dealing with my enquiry.
Customer service is brilliant
Quick response parts sourced and microwave returned to service.
Maria attended to my enquiry. She was helpful, organised clear and courteous.