The engineer Dan was absolutely fantastic!!!
The service was excellent
Everything fixed within 48 hours of contact
Would highly recommend NAC !!!!!
Our washing machine started leaking with no obvious source. NAC sent an engineer the next day who located a faulty hose. A replacement was installed the next week but then another leak was discovered. The faulty parts were again installed the week after and now we have a working machine.
What could have been a frustrating process with a couple of repeat visits was made completely manageable by the honest and open communication of the engineer. The lack of additional labour costs were a nice surprise too!
I was very impressed with the whole service, would recommend, and would use again myself.
Reliable professional and friendly staff
the engineer arrived when he said that he would, and was really quick to diagnose the problem. it took all of 10 minutes and the appliance has been running like a dream ever since. thank you
Great customer comms, large, modern company, up front costs transparency
Prompt response
Very pleasant and warm welcome and very helpful with my repair situation. Engineer visited me within 2hrs. Excellent service. Thanks
Quick and effective service.
Yvonne was great she was helpful kind and she listened to my issues.
The entire process was booked on line. Very easy website. Times and dates confirmed promptly. The engineer arrived at the specified time and was very professional and pleasant. He completed the job and we paid by bank transfer. A receipt was instantly emailed to us. If people are reluctant to use the internet, then a telephone booking system is in place. Definitely use again and will recommend. Well done NAC
Very easy to make an appointment
Maria was very helpful and arranged a call out quickly for me.
