The overall team were great, once the parts had arrived, just a little later than mentioned. It would have been helpful, if the lead time for parts isn’t likely to be 3-5 days, to say that and give a slightly more realistic timeframe. Then, the customer doesn’t get frustrated and needs to be chase before that time. Internally then we can manage the teams’ expectations re: the fix.
Very pleased with service.
Very helpful technician.
Great service.
Thank you.
Excellent service very professional
Good communication efficient service cooker working again very happy would definatley recommend
Nac kept me informed all the way through the process Hayden the engineer was fantastic knowledgeable and very courteous very impressed
Straight forward and no mess
Excellent service
Staff courteous and helpful
Good friendly service. Kept us informed. Very pleased with the job.
Brilliant company, very helpful, pleasant receptionist, organised an engineer to come out in less than 48 hours, Dave came out and diagnosed the problem in less than 5 minutes, would definitely recommend
Efficient and professional engineer good experience from start to finish
Spoke to Kate who was very pleasant and helpful . Explained to her the problem I was having with my appliance and she responded with all the info required in a professional manner . Extremely pleased and relieved to be told I would receive a text msg within the hour as to when the engineer would call. I would recommend this company to anyone
