Quick service
Staff professional, showed empathy
Problems sorted
Will use service again
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Quick service
Staff professional, showed empathy
Problems sorted
Will use service again
Andy was an excellent engineer, friendly and very efficient
An easy to use service, prompt and professional with a friendly attitude and reasonable prices.
Easy to book a repair, engineer contacted me on the same day.
Rob arrived at the expected time, he was friendly, very experienced, keen to repair my cooker despite it being 17 years old. My oven was making a loud buzzing noise when heating up I had no idea what it could be but it was very annoying. Rob listened to it once & diagnosed the issue straight away, it was a simple fix that didn’t need any parts & he did it whilst he was replacing the grill element & a thermocouple which were both broken.
Did initial review of the parts he needed, ordered them & came back to fit them when he said he would.
Didn’t take payment until he had completed the job, if I had known it was so easy to get my cooker repaired I would have done it sooner!
Easy to book an appointment, very good information regarding appointment time slot. Engineer arrived on time and did a good job.
Booking was straightforward, plenty of available dates.
All good Alex was very helpful
Friendly man on time did the job no messing
Representative was on time, courteous and efficient. He took the time to go through his work with us.
Nice workman job well done no complaints
Great service thanks.
George, our engineer was very helpful and very pleasant.
He explained what needed doing and informed us about needing another appointment for another part.
It was all well organised