Skip to content
4.7 · 30,871 reviews on Trustpilot
Fridge freezer repairs · Norwich

Fridge freezer packed up in Norwich? We'll get it running.

4.7 · 30,871 reviews on Trustpilot

When your fridge freezer stops cooling, freezes over or won't hold temperature, our engineers come to your home across Norwich and sort it on the spot where they can. You get a fixed service charge quoted upfront, most jobs booked for the same or next working day, and a guarantee on every repair we finish.

Coverage check · 60 seconds

Book an engineer to your door.

  • UK-wide coverage
  • Same or next-day visits
  • Repair guarantee
326+ towns & cities covered
By the numbers

The scale behind your fridge freezer repair.

Every figure here comes from our own job records for fridge freezer work around Norwich, not rounded-up marketing.

  • 259 Repairs completed in the last 24 months
  • 1.2 days Average attendance from booking to visit
  • 74% First-time fix sorted on the first visit
  • £80–156 Typical repair cost fixed price, up front
Fridge Freezers repairs in Norwich

Is your fridge freezer on the blink?

Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

Common fridge freezer faults, and what they cost.

These are the fridge freezer faults our Norwich engineers get called out to most.

  • Fridge not cooling

    £95–165
    26% of jobs

    A failing compressor, low refrigerant or a stuck fan leaves the fridge warm even with power and lights on. We test and replace the faulty part.

  • Freezer not freezing

    £95–160
    20% of jobs

    The freezer drifts warm or defrosts because of a thermostat, sensor or fan fault. We diagnose the cause and fit the replacement.

  • Freezing up or over-cooling

    £85–150
    16% of jobs

    Ice building at the back, or food freezing solid, points to a blocked drain, faulty defrost heater or a temperature control gone wrong.

  • Noisy operation

    £85–155
    14% of jobs

    Buzzing, tapping or clicking usually comes from a worn fan motor or a compressor struggling to start. We track down the source and repair it.

  • Door won't close or alarm sounding

    £80–130
    13% of jobs

    A perished door seal, dropped hinge or triggered temperature alarm lets warm air in. We reseat or replace the affected part.

  • Error code or display fault

    £90–160
    11% of jobs

    A flashing light or code flags a sensor or control board problem. Our engineer reads it on the visit and fixes the underlying fault.

Fault shares and price ranges come from fridge freezer jobs we completed around Norwich over the last 24 months. Parts are quoted separately if needed.

Transparent pricing

Fixed-price fridge freezer repairs, no surprises.

Most fridge freezer repairs in Norwich fall within the range below. You'll get a fixed service charge before an engineer sets off, covering labour, callout and VAT. If parts are needed, we quote those separately before any work starts.

  • Fixed price agreed before any work
  • Genuine or OEM-grade parts
  • Repair guarantee
Get a fixed quote 0333 016 9622 Phone lines closed overnight
Typical fridge freezer repair
£80£156

Parts and labour, based on 259 fridge freezer repairs over the last 24 months.

Common repairs
  • Minor fault (door seal, hinge, switch) £80–108
  • Common repair (thermostat, sensor, fan) £96–140
  • Major component (compressor, control board, fan motor) £140–156

Every figure is a guide. We confirm the exact fixed price with you on site before starting, and you only pay if you choose to go ahead.

Brands we repair

Fridge freezer brands we fix most.

Our engineers are trained across every major fridge freezer make, so from a Samsung integrated model to a freestanding Liebherr, it's a brand we handle regularly for homes around Norwich.

How it works

Booking your fridge freezer repair.

  1. 01

    Book a visit

    Get a quote online or call our UK booking team. Tell us the make, model and what your fridge freezer is doing, and we'll match you to an engineer covering Norwich.

  2. 02

    Engineer attends

    We arrive on the same or next working day where availability allows, in a confirmed time window. The van carries the parts that fix common fridge freezer faults.

  3. 03

    Diagnosed and repaired

    Your engineer finds the fault and gives you a fixed price before any work starts. Most repairs are done on the same visit, and every finished repair is backed by a guarantee.

Common questions

Fridge freezer repair questions.

Straight answers on cost, timing, guarantees and brands for fridge freezer repairs - the questions our booking team field most often.

Our team are happy to talk it through

How much does a fridge freezer repair cost?
You get a fixed service charge quoted before an engineer sets off, covering labour, callout and VAT. The only extra is parts if they're needed, and we quote those separately before any work starts.
How quickly can you attend in Norwich?
Most fridge freezer jobs across Norwich are booked for the same or next working day where availability allows. Call earlier in the day for the best chance of a next-day slot.
Is the repair guaranteed?
Yes, every repair we complete comes with a guarantee. The exact length depends on the parts fitted and is set out in our terms and conditions, confirmed when we finish the job.
Can you repair my brand of fridge freezer?
Almost certainly. Our engineers are fully trained across every major make, from Samsung and Bosch to Beko, Hotpoint and Liebherr, so tell us the brand and model when you book and we'll send someone who knows it.
Book a repair

Ready to sort your fridge freezer? Get started.

Grab a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 01603 542 859 and we'll get an engineer out to your Norwich home.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home