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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Norwich

When your washing machine, oven or fridge gives up, our fully trained engineers get it working again, often the same or next working day across Norwich. You'll get one fixed price quoted before we visit, covering callout, labour and VAT, plus a guarantee on every repair we complete.

Coverage check · 60 seconds

Get a Norwich engineer round.

  • Covering all of Norwich
  • Often same or next day
  • Every repair guaranteed
Local engineers covering Norwich
Your local team

Meet the engineers covering Norwich.

Dylan

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Range Cookers
Recent brands
Bosch Hotpoint Samsung Beko Neff
Recent areas
Norwich Cringleford Acle Costessey Bawburgh

Richard

NAC engineer

Recent appliances
Fridge Freezers Washing Machines Dishwashers Ovens Range Cookers
Recent brands
Bosch Neff Samsung Rangemaster Miele
Recent areas
Norwich Mattishall Wymondham Grimston
Areas we cover

Postcodes we cover in Norwich.

NR1
  • Norwich City Centre
  • Lakenham
  • Thorpe Hamlet
  • Town Close
  • Trowse
  • Catton Grove
NR2
  • Eaton
  • Mile Cross
  • Nelson
  • Wensum
  • University
  • Town Close
NR3
  • Old Catton
  • Mile Cross
  • Catton Grove
  • Crome
  • Sprowston
  • Thorpe Hamlet
NR4
  • Cringleford
  • Eaton
  • Mulbarton
  • Stoke Holy Cross
  • Colney
  • University
NR5
  • Bowthorpe
  • New Costessey
  • Old Costessey
  • Hethersett
  • Wensum
NR6
  • Hellesdon
  • Catton Grove
  • Mile Cross
  • Old Catton
  • Spixworth
NR7
  • Thorpe St Andrew
  • Brundall
  • Plumstead
  • Sprowston
  • Thorpe Hamlet
NR8
  • Drayton
  • Taverham
  • Great Witchingham
  • Old Costessey
NR9
  • Easton
  • Hethersett
  • Hingham
  • Mattishall
  • Wicklewood
  • Wymondham villages
NR10
  • Aylsham
  • Coltishall
  • Horsford
  • Reepham
  • Buxton
  • Felthorpe
NR15
  • Newton Flotman
  • Hempnall
  • Brooke
  • Poringland
  • Forncett
  • Stratton
NR99
  • Thorpe Hamlet
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Recent jobs

Recent repairs across Norwich.

A snapshot of jobs our engineers have completed recently around Norwich. Anonymised to protect privacy, but every one is a real repair pulled from our job records.

  • Beko washing machine
    NR2 area October 2026
    Completed

    Washing machine not spinning fully

    Inlet solenoid valve replaced

  • LG washing machine
    NR2 area October 2026
    Completed

    Washing machine noisy during cycle

    Heating element replaced

  • Smeg oven
    NR1 area September 2026
    Completed

    Oven door off its hinge

    Door hinge repaired

  • Neff oven
    NR7 area September 2026
    Completed

    Oven not heating up

    Heating fault fixed

  • Samsung washing machine
    NR1 area August 2026
    Completed

    Washing machine showing error codes

    Door lock fault fixed

  • Smeg oven
    NR7 area August 2026
    Completed

    Oven fan making a whistling noise

    Fan motor noise resolved

Book a repair 01603 542 859 Phone lines closed overnight
Customer reviews

Rated excellent by Norwich customers.

Don't just take our word for it. Every review below comes from a real NAC customer in and around Norwich and is independently verified by Trustpilot.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
Extremely pleased with the results and the way NAC dealt with problems on my Hotpoint freezer. Engineer Dylan quickly diagnosed the fault and rectified it, and answered my questions patiently. Will certainly recommend them.
Shirley B. · NR5 · Fridge freezer
Excellent availability. Honesty about whether a repair was possible or not. Outcome, am replacing the fridge-freezer as it is irrepairable.
Sue S. · NR7 · Fridge freezer
They were very helpful and patient on the phone and got us booked in for the same day. Brilliant!
James · NR3 · Cooker
Super friendly, easy to talk to. Appointment booked, payment made with all costs explained. Thank you Debra.
Yvonne · NR3 · Cooker
Very quick and easy to book an appointment. The chaps turned up the very next day to look at our oven, diagnosed the issue and a couple of days later returned with the parts and repaired it completely. Would definitely recommend!
Jamie T. · NR6 · Oven
Very efficient service with excellent communication throughout.
Steve · NR1 · Oven
Swift response from a UK based call centre. Engineers arrived later that day and fixed the problem.
Paul · NR6 · Washing machine
Professional and friendly service, from speaking to Amanda to arrange an appointment to Dylan and his colleague repairing our oven. Thank you. Will keep NAC's number for any future repairs we might need.
Carol M. · NR5 · Oven
Fuss free and easy from the initial phone call to the professional work carried out the following day. Friendly, helpful and reassuring. I would definitely recommend.
Elizabeth C. · NR2 · Fridge freezer
By the numbers

Our repair track record across Norwich.

Every figure here comes from real jobs our engineers have carried out across Norwich, not rounded-up marketing numbers.

  • 1,491 Repairs completed in the last 24 months
  • 1.4 days Average attendance from booking to visit
  • 95% First-time fix repaired right the first time
  • £66-£195 Typical repair cost fixed price, quoted up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The faults we fix most in Norwich.

These are the faults that bring our engineers out to Norwich homes most often, across washing machines, fridges, ovens and dishwashers.

  • Not cooling or freezing

    £95–175
    24% of jobs

    A failed thermostat, fan or compressor stops a fridge or freezer holding temperature. We diagnose the cause and replace the faulty part.

  • Won't drain or spin

    £85–150
    18% of jobs

    A blocked pump, clogged filter or worn drive belt leaves water sitting in the drum. We clear or replace the affected part.

  • Noisy operation

    £95–170
    16% of jobs

    Knocking, vibrating or grinding usually points to worn bearings or a loose component. We trace the noise and renew what's worn.

  • Tripping the electrics

    £85–160
    15% of jobs

    A faulty element, pump or wiring fault sends the appliance to earth and trips your RCD. We isolate the fault safely and repair it.

  • Leaking water

    £85–150
    14% of jobs

    Perished door seals, split hoses or a blocked outlet let water escape onto the floor. We find the source and seal it.

  • Not heating

    £95–165
    13% of jobs

    A failed element or thermostat stops an oven reaching temperature. We test the heating circuit and fit the right replacement.

Fault shares and price ranges are drawn from aggregated Norwich repairs over the last 24 months. Your exact price is quoted before we visit, with any parts confirmed separately.

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What we repair

Every appliance in your Norwich kitchen.

From the machines you run daily to the ones that only come out at weekends, our fully trained engineers cover the lot across Norwich. They work on every major brand, from Bosch and Hotpoint to Beko, Samsung and Neff, and carry common spares to fix many faults on the first visit.

  • Washing Machines

    Washing Machine repairs in Norwich

    Drainage faults, error codes, damaged door seals and drums that won't spin, all sorted for you.

    • Not spinning or draining
    • Leaking from underneath
    • Door won't unlock
    • Error code on the display
    View washing machine repairs
  • Dishwashers

    Dishwasher repairs in Norwich

    Poor washing, water inlet problems and stubborn error codes diagnosed and put right.

    • Not draining or filling
    • Leaking from the base
    • Not cleaning dishes properly
    • Tap symbol flashing
    View dishwasher repairs
  • Fridge Freezers

    Fridge Freezer repairs in Norwich

    Cooling problems, icing up at the back and faulty fans, whatever's stopped it holding temperature.

    • Fridge not cooling
    • Freezer not freezing
    • Icing up at the back
    • Alarm keeps sounding
    View fridge freezer repairs
  • Ovens

    Oven repairs in Norwich

    Failed elements, tripping electrics and broken door hinges or handles, all tackled on site.

    • Not heating up
    • Tripping the electrics
    • Broken door hinge or handle
    • Fan running constantly
    View oven repairs
  • Range Cookers

    Range Cooker repairs in Norwich

    Heating faults, noisy fans and hob ignition issues on larger dual and single ovens.

    • Oven not reaching temperature
    • Noisy or rattling fan
    • Hobs won't light with the igniter
    • Grill not working
    View range cooker repairs
  • Tumble Dryers

    Tumble Dryer repairs in Norwich

    No heat, drums that won't turn and sheared belts, plus clothes that come out damp.

    • Not heating up
    • Drum not turning
    • Taking too long to dry
    • Tripping the electrics
    View tumble dryer repairs
  • Washer Dryers

    Washer Dryer repairs in Norwich

    Drainage errors, doors that stay locked and the dryer side that stops heating, all handled.

    • Not draining or spinning
    • Door won't open
    • Dryer side not heating
    • Error code on the display
    View washer dryer repairs
  • Cookers

    Cooker repairs in Norwich

    Ovens that won't heat, ignition faults and tripping electrics on freestanding gas and electric cookers.

    • Oven not heating
    • Tripping the electrics
    • Ignition not working
    • Clock or timer won't set
    View cooker repairs
  • Hobs

    Hob repairs in Norwich

    Ignition that won't spark, rings that won't stay lit and induction hobs with no power.

    • Won't light with the igniter
    • Rings not staying lit
    • No power to induction hob
    • Error code showing
    View hob repairs
  • Microwaves

    Microwave repairs in Norwich

    Built-in and freestanding models that hum, cut out or run but never actually heat.

    • Not heating the food
    • No power or blank display
    • Broken door latch
    • Unusual buzzing noise
    View microwave repairs
  • Cooker Hoods

    Cooker Hood repairs in Norwich

    Motors that have failed, lights that keep blowing and extraction that's stopped clearing steam.

    • Fan not working
    • No power to the hood
    • Lights keep blowing
    • Not extracting steam
    View cooker hood repairs
Why NAC

Why people pick NAC.

  • Same & next-day repairs

    Book before around 3pm and we'll usually have an engineer at your door the next working day, often sooner.

  • Every repair guaranteed

    Once we've completed the job, your repair is covered by a written guarantee under our terms, so you're not left exposed.

  • One fixed price up front

    You agree the service charge before we visit. It covers callout, labour and VAT, with any parts quoted separately first.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, and they carry common spares to fix many faults first time.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Norwich
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Norwich home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01603 542 859 Phone lines closed overnight

Prefer we call you?

Leave your number and our Norwich booking team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions Norwich customers ask us.

A few things Norwich customers tend to ask before they book. If yours isn't covered here, our team are happy to talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team can help.

How much does a repair cost?
We agree one service charge with you before an engineer visits, covering callout, labour and VAT. The only extra is parts if your appliance needs them, and we quote those separately for your approval before any work starts.
How quickly can you attend?
Often the same or next working day across Norwich, subject to availability. Booking before around 3pm gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the length depends on the parts fitted. Full details are set out in our terms and conditions.
Are your engineers qualified?
Our engineers are fully trained in-house across every major brand and appliance, and they're experienced with the faults we see most in Norwich homes. Many carry common spares to fix the problem on the first visit.
Book a repair

Ready to book your Norwich repair?

Tell us what's playing up and get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 01603 542 859.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home