Range cooker oven not heating: what our engineers find
These figures come from NAC's own repair records: 219 range cooker jobs our engineers attended for this fault. Here is what they found, what fixed it and what it typically cost.
When a range cooker oven stops heating, the cause our engineers find most often is a failed fan oven element, the circular heater behind the fan at the back of the oven. The fan may still turn while the oven stays cold on the fan setting, and other settings or the other oven may carry on working. Quite often the element fails with a trip of the household electrics, after which the oven no longer warms up.
To find the fault, the engineer carries out electrical safety checks, tests each heating element in turn and confirms that power is reaching the fan element. Once the element is shown to have failed, it is replaced and the oven is run up to temperature to make sure it heats as it should. Engineers sometimes also find a slow or faulty fan motor, or worn elements in the smaller oven, and replace those too.
The right element is not always carried on the van, so it often has to be ordered and fitted at a second visit. Engineers sometimes find the oven isn't faulty at all, because on some cookers the clock must be set before the oven will heat.
Written by our engineers from these jobs.
- Jobs attended
- 219
- Confirmed repairs
- 178
- This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Fixed at the first appointment
- 25%
- about 1 in 4 of our repairs
- Typical total paid by customers
- £165 to £266
- including parts and VAT, from 169 repairs
What's usually behind it
The causes our engineers found and fixed, as a share of our 178 confirmed repairs for this fault.
-
Failed fan oven element: about half of our repairs, from 91 jobs.
51%
We only list causes with enough repairs behind them, so the shares won't add up to 100%.
By brand
Brands with enough repairs of their own for this fault to show separately.
Rangemaster range cooker oven not heating
45 jobs, 35 confirmed repairs. Customers typically paid £171 to £279 (from 35 repairs). 29% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
No single cause has enough repairs behind it yet to show for Rangemaster.
Smeg range cooker oven not heating
43 jobs, 36 confirmed repairs. Customers typically paid £171 to £331 (from 35 repairs). 19% fixed at the first appointment.
This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
No single cause has enough repairs behind it yet to show for Smeg.
Why the first-appointment figure differs by brand. Our engineers carry common parts on the van, so those repairs can be finished at the first appointment. Other parts have to be ordered in, and fitting them takes a second visit.
About the price. £165 to £266 is the typical total paid by customers, including parts and VAT: the middle half of what customers paid on 169 of these repairs. Repairs paid for by manufacturers and insurers aren't counted, because that work is charged at contract rates. It's a guide, not a quote. Your engineer confirms a fixed price before any work starts.
Before you check anything yourself
- Switch the range cooker off and unplug it, or turn it off at the isolator switch, before you touch anything. Our guide to safely isolating an appliance walks you through it.
- If it involves the mains supply, sealed parts, or you're not confident at any point, stop and book a qualified engineer rather than risk injury or further damage.
- If it's a gas appliance and you can smell gas, don't use it. Open the windows and call the National Gas Emergency Service on 0800 111 999.
Rather leave it to us?
- Fixed-price quote before any work starts
- Same or next-day visits where available
- UK-wide engineer coverage