Four in five ovens that stop heating need the same part
In 83% of our confirmed repairs for an oven not heating, the fix was a new fan oven element. Customers typically paid £159 to £201 in total, parts, labour and VAT included.
- Jobs attended
- 961
- in the last 12 months
- Confirmed repairs
- 716
- This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Repairs that were a fan oven element
- 83%
- 596 repairs
- Typical total paid by customers
- £159 to £201
- from 692 repairs
What this means
When a fan oven stops heating, most people assume the worst. Our engineers' records say otherwise. In most of these jobs the oven is fine. The heating element behind the back panel has stopped working, and once it is replaced the oven heats as it did before.
The element is the part of a fan oven that does the hardest work. It heats up every time the oven is used and it is the part our engineers most often find has failed when an oven that still turns on, lights up and runs its fan does not get hot.
That makes this one of the most worthwhile repairs in the home. The typical total paid, £159 to £201, covers the engineer's visit, the part and VAT. The cost of replacing the oven, and of fitting it if it is built in, is usually at least double that, and often several times more.
Same part, whoever made it
The pattern holds across every brand with enough of our repairs to show separately.
| Brand | Confirmed repairs | Fan oven element | Typical total paid |
|---|---|---|---|
| Neff | 152 | 88% | £167 to £189 |
| Bosch | 80 | 91% | £165 to £206 |
| Zanussi | 63 | 83% | £156 to £169 |
| Hotpoint | 61 | 84% | £144 to £171 |
| AEG | 46 | 87% | £159 to £168 |
| Indesit | 36 | 86% | £159 to £212 |
| Lamona | 36 | 83% | £155 to £168 |
These figures say nothing about how often any brand's ovens stop heating. They show what our engineers found when they were asked to fix one.
Repair or replace?
The typical total our customers paid to have a fan oven element replaced was £159 to £201. Here is how that compares with buying a new built-in oven and having it fitted.
| Cost | Repair (fan oven element) | New single oven | New double oven |
|---|---|---|---|
| Appliance or part | Included | From £200 to £2,000 | From £300 to £1,100 |
| Fitting | Included | Around £140 | Around £140 |
| Typical total | £159 to £201 | From £340 to £2,140 | From £440 to £1,240 |
The repair figure is what our customers paid, including the visit, the part and VAT. The new-oven prices are Which?'s published ranges for built-in single and double ovens, and the fitting cost is Checkatrade's typical price for fitting a built-in electric oven. Which? notes that good double ovens are available for under £400. A like-for-like swap with no changes to the housing or wiring will be at the lower end; a different size or a gas oven will cost more to fit.
If the oven is old, has other faults or is no longer supported with spare parts, replacement can still be the better choice. Our engineer will say so before any work starts.
Sources: Which?, Best single ovens and Best double ovens (19 October 2026); Checkatrade, How much does oven installation cost (updated October 2026). Prices checked 10 November 2026.
What an engineer visit involves
The engineer confirms the fault, checks the element and the parts that control it, and fits the new element. Fan oven elements are specific to the model, so most are ordered in and fitted on a second visit. 30% of our confirmed repairs for this fault were completed at the first appointment.
An engineer's view
“Most people whose oven stops heating assume they’re buying a new one. Over 20 years on the tools says otherwise. If the light’s on and the fan’s turning but it won’t get hot, four times out of five it’s the element, and it’s a fraction of the cost of a replacement. Now we’ve got the numbers from our own jobs to back that up.”
How we know
These figures come from NAC's own repair records: 961 oven jobs our engineers attended for this fault in the 12 months to 12 November 2026. Engineers write up every job in their own words. An AI model reads those notes, with personal details removed first, and classifies the fault, what caused it and what fixed it, choosing only from NAC's own lists. The model's answers are checked against a hand-labelled sample of NAC jobs. A confirmed repair is one where 60 days passed with no engineer called back. Prices are what customers paid themselves; work for manufacturers and insurers is charged at contract rates and is left out.
Full detail: How we work out our repair figures
Figures as at 13 November 2026. Most recent job included: 12 November 2026. These figures update nightly.
Press enquiries: help@nacrepair.co.uk, 0333 016 9622
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Related: Oven not heating: what our engineers find · Oven advice
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