Cooker oven not heating: what our engineers find
These figures come from NAC's own repair records: 141 cooker jobs our engineers attended for this fault. Here is what they found, what fixed it and what it typically cost.
When an electric oven stops heating, the cause our engineers find most often is a failed fan oven element, the round heating coil that sits behind the fan at the back of the oven. A common sign is that the fan still turns and the light comes on, yet the oven stays cold or only gets slightly warm. Sometimes the grill and other settings carry on working while the fan setting gives no heat, and now and then the fault shows up just after the household electrics have tripped.
To find the cause, an engineer runs safety checks on the cooker, confirms that power is reaching the element and tests the element itself to see whether it has burnt out or broken inside. They also check the other heating elements, and engineers sometimes find a grill element that is damaged or out of shape and needs replacing at the same time.
The fix is to fit a new fan oven element and then run the oven up to temperature to make sure it heats properly and holds the setting. Sometimes engineers can fit one on the spot, but the right element often has to be ordered and fitted at a second visit. In that case you may be advised to leave the cooker switched off until the repair is finished.
Written by our engineers from these jobs.
- Jobs attended
- 141
- Confirmed repairs
- 108
- This is not a success rate. Jobs inside their 60-day window, jobs still being classified, jobs held for review and visits that didn't end in a repair aren't counted.
- Fixed at the first appointment
- 42%
- about 2 in 5 of our repairs
- Typical total paid by customers
- £150 to £168
- including parts and VAT, from 101 repairs
What's usually behind it
The causes our engineers found and fixed, as a share of our 108 confirmed repairs for this fault.
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Failed fan oven element: about 4 in 5 of our repairs, from 90 jobs.
83%
We only list causes with enough repairs behind them, so the shares won't add up to 100%.
About the price. £150 to £168 is the typical total paid by customers, including parts and VAT: the middle half of what customers paid on 101 of these repairs. Repairs paid for by manufacturers and insurers aren't counted, because that work is charged at contract rates. It's a guide, not a quote. Your engineer confirms a fixed price before any work starts.
Before you check anything yourself
- Switch the cooker off and unplug it, or turn it off at the isolator switch, before you touch anything. Our guide to safely isolating an appliance walks you through it.
- If it involves the mains supply, sealed parts, or you're not confident at any point, stop and book a qualified engineer rather than risk injury or further damage.
- If it's a gas appliance and you can smell gas, don't use it. Open the windows and call the National Gas Emergency Service on 0800 111 999.
Rather leave it to us?
- Fixed-price quote before any work starts
- Same or next-day visits where available
- UK-wide engineer coverage