Arrived when they said they would as per the ETA they had given us. Engineer was polite and efficient. Well equipped and knowledgeable. Found the fault and completed the repair . Kept us informed and advised us of the total cost of the repair before going ahead. Would use this company again.
Helpful reception giving clear responses
Vicky was very friendly, helpful and efficient. My call was answered promptly with no menu choices to navigate. After discussing the exact nature of my oven fault she was able to book an engineer for me the next working day. All very professional.
Rebecca was very helpful & pleasant on the phone today booking an appointment
My first contact with your company and I am very impressed. 12 year old integrated microwave/grill. Booking was very efficient and quick, followed by a date for repair in good time and details of call-out/labour costs explained plus any replacement parts. Allocated engineer Daniel arrived promptly and I was kept informed of the time of visit beforehand. Problem identified and part obtained and repaired. First class service, courteous and helpful.
Maria was lovely on the phone. Super friendly, got me booked in & now looking forward to an engineer call. Thank you!
Rebecca who took my call explained everything clearly and did her best to find the earliest available date for an engineer to come out.
Becky was very friendly & helpful
Quick and simple fix and put the machine through a test run before leaving
The engineer was very helpful and we’ll conversed on what was required also very pleasant. He arrived when he said he would and explained everything that was required when he left
Prompt professional service and good communications. Our engineer, Andrew, came at the agreed time and diagnosed the problem with our extractor hood. The replacement part was ordered and Andrew returned the following week and fitted a new motherboard. We were impressed with Andrew’s quiet and efficient manner. A tidy job done! Excellent service. Thank you.
The receptionist was pleasant and helpful and explained the details of the booking precisely. The engineer was on time and dealt with the problem quickly. He was also very pleasant and polite and gave me helpful advice. I certainly would recommend this company.
