initial phone call answered promptly. Visit arranged and good communication from company and engineer once on the way. Engineer a clearly competent and tidy worker. Repair completed satisfactorily, would use again if required.
Friendly, helpful, clear and concise.
Becky was very friendly, asked the right questions to understand the issue, and then proceeded to book an engineer appointment for me at the earliest available time. She provided all the information I needed up front which is very useful and I barely needed to ask any questions. Excellent customer service overall, thank you Becky!
Josh came on time and successfully sorted the problem out very efficiently.
Call was dealt with quickly and information was clear and professional.
Quick response, great service and great outcome
Quick response handled efficiently
Efficient and friendly
Excellent service, responsive and engineer was highly experienced.
You saved our Christmas! Your man came on the morning of Christmas Eve and dealt with the fan oven.element quickly, cleanly and cheerfully.
The service was fantastic. Prompt and efficient. We can’t thank you enough! Chris C. Ilkley. West Yorkshire.
Absolutely fantastic service from start to finish. I contacted NAC a couple of years ago for an oven repair, they were so good that I had to contact them again to repair my other matching oven. I spoke to Connor on the phone, who was most helpful and very friendly and professional. I asked if Ashley was still available, who carried out the previous repair, and was I was so happy to know that he was still there, and would be carrying out this repair also. Ashley is the most friendly and knowledgeable engineer I have ever met, he is outstanding in his field. I cannot recommend NAC, and Ashley, based on both experiences. The speed with which the appointment was made, the updates, prices and quality of the work undertaken is second to none. NAC is my go to place, there is no substitute. Thank you again NAC/Ashley.
Steve came at the agreed time, explained clearly what was wrong and what he needed to do , and gave me a date to replace the broken part. Work completed.
