Our Reviews

A person (Rebecca) immediately answered my call! That seems to be a choice your company is making. Unusual these days and I value it highly. On top of that Rebecca made an appointment for an engineer to visit me in two days time (that’s fine, it’s not urgent) and assured me I could change easily with the engineer if I need to. She also gave me information about the £75 service charge. I have been satisfied with service from your company twice in the last few years (even got the same engineer on those two occasions) and it looks like I will be again.

Very heloful

It was perfectly efficient and friendly but somebody coming to repair a fridge is not an experience and cannot be described as great. It was simply a good and successful business interaction between a customer and the provider. Nothing more and nothing less.

Engineer arrived on time, explained the problem and resolved it in a professional manner.

They were excellent, the repairer was on time, quite capable and precise as well as being quite affable.

The engineer arrived when he said he would. He was cheerful, helpful and courteous and helpful carried out the repairs very efficiently.

Excellent communication, on time and knowledgeable, trustworthy engineer. Fixed problem quickly and efficiently. Highly recommend

Quick response from NAC. Very good conversation re the problem and also quick response from the engineer.
Washing machine fault dealt quickly, clear explanation of possible reason. Machine working again.
Very impressed by the person who sorted the problem.

Quick and very responsive
Engineer was very professional, attentive and had excellent customer service attitude.

The chap who came to see us was very professional and polite.

They were very efficient, came when they said they would.
Job, Dishwasher repair was done quickly

Excellent, friendly service. Punctual and explained everything that was going on.