Very easy to report fault online, telephone call back to confirm and make an appointment , engineer fixed my 20 year old cooker element no problem ! Would use again and recommend!
Good communication with both office and engineer. Engineer really good. Fixed the issue. Would recommend.
The engineer was able to visit quite soon after I called, they were friendly and quick, and honest about the possible costs of repair.
Engineer was there bang on time, and oven back up and running within 20 mins. Excellent service!
Fast, efficient, friendly service
When I called NAC the operator came across as confident and polite so the customer service started then which is always good. I wasn’t asked a mountain of questions just simply my details, the issue and the appliance name. I was told I would receive a text the next day from the engineer, and guess what, I did! I wasn’t let down by the engineer either. He was on time and quick at diagnosing the issue which required a part, and believe it or not he had it on his van!
Excellent service from beginning to end. Definitely recommend.
Friendly professional staff,
He found the fault with my freezer and fix it thank you and we’ll recommend
Very good service, replied to me straight away,communication between us was spot on,when I had to reschedule it wasn’t a problem,service engineer was a local man,and easy to get on with,fixed it after 2nd visitafter ordering part.
Would definitely use them again👍👏👏
They were brilliant. Called me to arrange an appointment in less than an hour. Came the next day. Were very friendly and fixed the problem. No issue since.
Excellent service.
Easy to arrange an appointment to fix cooker and given a quote straight away. Engineer called back rapidly to confirm time and arrived promptly on that day, fixing the cooker within half an hour. Price exactly as quoted. Excellent service.
The engineer was very good, he knew exactly what was wrong within seconds of seeing my fridge and talked me through what he was doing and showed me how to spot the issue. He was open and honest about the repair, which I appreciate.
