Prompt phone answering, excellent customer service skills. Thank you
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Prompt phone answering, excellent customer service skills. Thank you
The telephonist understood my problem and efficiently dealt with it
Really friendly and took care
A quick and effective repair to our washing machine.
The company kept in touch at every step of the process, which was reassuring.
Christopher the engineer couldn’t have been nicer, and did an excellent job of repairing my electric oven. I will certainly use this company again for future repairs.
Initial Contact was courteous, clear, cosructive and comprehensive. Engineer’s visit is arranged. It bodes well so far.
Excellent service nice and quick
Engineer arrived on time. Very polite and professional Was honest about state of my dishwasher.
Fast response and good communication. It was unfortunate that the fridge freezer couldn’t be repaired due to a lack of spare parts (manufacturer issue….Fridge master…avoid like the plague!). Our engineer arrived on time and tried his best.
Maria was very helpful and easy to deal with. She organised for the engineer to contact me as soon as possible.
Very quick process. Knowledgeable engineer.
From start to finish I was given information by Connor who explained everything about the service and pre-payment in a friendly and courteous manner. I was informed that Harry would be my engineer and what a great pleasure it was as he did a great job.