Our washing machine stopped working, and I contacted NAC Repair for help. I spoke with a lovely lady called Maria, who was incredibly helpful and efficient. She quickly arranged for an engineer to come out on Friday and made the whole process feel stress-free. Great customer service – thank you, Maria!
Pleasant staff, dealt with efficiently
Helpful polite and vey friendly service
Becky was excellent. Very professional and gave good options.
Booking a visit online was very easy, and they communicated regularly about the appointment slot. Engineer came out on time, and was a nice guy – explained the problem clearly and how he was going to fix it. Replacement part was sourced quickly, and they came out quickly to fit it. This is the second time I’ve used NAC, and I would use them again.
Friendly and efficient service, quick pick up and response
Polite welcoming helpful a massive help rang within five minutes with a engineer visiting the same day thanks Yvonne for all your help .
The digital display board on our Samsung Fridge Freezer was faulty. I contacted NAC on line and received a prompt reply with a date for an engineer to call. The engineer arrived promptly having contacted me first as arranged. He ordered the new board and I received a quote within 24 hours and made the payment on line. A further visit was scheduled as soon as part was received. Engineer very professional and offered advice when asked. Fridge/freezer now working normally. Would not hesitate to call NAC in future.
Coby the Engineer arrived promptly. He checked tested and diagnosed the problem with my 16/17 year old Samsung Fridge Freezer. He took time to explain the issue to me. I was quoted for the repair by the NAC Office within 15 minutes and confirmed I would go ahead. He was Professional, polite and knowledgeable and was respectful of my home. He returned a week later with new part and fitted it. I was very happy with the service from Coby and NAC. Thank you. Would happily recommend.
Very helpful n quick with response
The engineers really tried to fathom the problem, which at first appeared confusing. They worked the problem until they figured out what was wrong. They then fixed it, having explained what they were doing at each stage. We now have an LG Fridge/ Freezer whose door alarm works as it should.
Very pleasant young man tested it and he said ok it’s 16 yrs old I should choose repair or replacement I chose replacement. Thank you .
