Service was prompt from the start. Great correspondence and came to look at my range cooker at the time I requested. Work was carried out quickly. Great service.
Good service
I Googled this company rather than a personal recommendation but I was very happy with their service. Good communication straight away. Gave me a 3 hour slot to wait for the engineer rather than waiting all day. When he arrived he was respectful of me and our property. Found the problem with the oven, gave me a price which I was happy with and ordered the parts there and then. Made an appointment for the following week. Again good communication and a 3 hour arrrival slot. I was able to pay by card and it automatically sent an email receipt.
I’d deffo use this company again
Booking was easy and I got an engineer just two working days after the request. Advance notice messages came as promised and the Engineer arrived in the promised window (with further message on the approach).
Thorough and quick diagnosis of the problem and our rather old dishwasher is working again. Good value and much better than buying new (as advised elsewhere).
Helpful staff when phoning. Clear pricing. Arranged next day for engineer to look at washing machine. Assured time would be confirmed shortly however after 3 hours still waiting.
Right from booking the apt on line the responses and updates on the apt status where regular and on time. The apt was confirmed the night before and the engineer was punctual and professional.
Good, clear communication and pathways established. The fact that there was someone ( Kate) on the end of the phone, rather than a system to keep customers at arms length was also a huge plus. Well done all. Would have no hesitation in recommending you to others.
Arrived on time, very courteous. Dishwasher efficiently repaired with explanation.
Helpful service on the end of the phone, explained the issue and was reassured that someone would come out to take a look shortly.
The response was very quick. The engineer sorted out the fault very quickly and had a spare in his van. Excellent service
Great service from initial call to job completion,
Would recommend to others and thank you to Bob the Engineer,
Came on time and no fuss whatsoever,
And we wasn’t told we needed extra parts which would cost us more,
BRILLIANT !!!
Personable operator. Understood needs
