The lady who answered the phone was friendly and efficient. She has arranged for an expert to look at my washing machine tomorrow. As soon as I receive call from this person, confirming ETA, I can relax.
Sally was very helpful and answered my enquiry.
We were impressed by the efficiency with which all the process happened. After booking, we received a confirmation and the day before the engineer’s visit, another message reconfirmed. When the engineer was on his way, we got another message. The engineer was professional and friendly, he explained to us what the problem had been and fixed our washing machine, which is now working very well.
We paid what had been agreed, without any hidden costs.
We are thoroughly satisfied with the service and we can totally recommend it!
Very efficient and quickly handled
What an absolutely professional process
right from the initial website booking page format,to the completion of the actual
repair of our washing machine.
The engineer Haydn arrived as promised on
time and quickly identified the problem which
he resolved explaining the what and why we
had the issue with helpful advice for future
use..10 out of 10 overall for NAC who kept us
advised every step of the way…..
From booking to successful repair…perfect!
The promptness and efficiency from the online contact to the completion. Our dishwasher stopped working the engineer was on time and quickly diagnosed the problem, unfortunately the specialist part required ordering. The engineer returned a week later and fitted the new part. Excellent.
Very quick and easy process to book with flexible payment options. Leesa was lovely and very helpful.
I booked the repair very late at night (fridge was making terrible sounds) and the engineer came over the next day. Very professional and competent, and the fault was repaired. Will definitely be using this company again.
The company kept us informed all the time and the engineer came when he said he would .The engineer and the people I spoke to on the phone were very polite .
If we have any problems with our other white goods ,NAC will be out first port of call .
Repairs carried out to suit our timeframe and very professional
I spoke to a lovely lady that helped me with my query and sorted out the booking process for me. Extremely friendly and great customer service.
