Very friendly and helpful lady,Yvonne, on the phone. Booked me in for same day appointment with Ashley.
Ashley called twenty minutes before arriving and on arrival quickly resolved the problem with my washing machine. Great service, would definitely use them again if necessary.
engineer polite and efficient and very knowledgable
The person I spoke to on the telephone was polite and efficient and was able to arrange for someone to visit very quickly (Next day) I was expecting possibly next week!
Only reviewing the call handler, as the local engineer hasn’t visited yet – but the response was friendly and helpful, they clearly described the cost and the service that we can expect. Hopefully the engineer is up to the same standard!
Quick and easy to sort my repair and a super helpful lady on the phone, would definitely recommend
Easy and pleasant to book appt by ‘phone. Alerted of arrival time by technician who was polite and friendly. The work needed was done quickly and he cleaned up well. I would use this company again and recommend it to others.
Excellent service! Efficient, professional, knowledgeable and friendly staff, good value for money.
Thank you 🙂
This was a great experience.
Phone answered straight away. Engineer with me an hour later and fixed 30 mins after that.
Great job and good value.
Excellent service from start to finish. From the first conversation around my issue through to resolution there was constant updates provided via email and WhatsApp and the whole process was seamless. I would highly recommend.
Our very well-used 8-year old Neff electric oven recently packed up. Based on online reviews I called out NAC for a diagnosis/fix. Prompt and efficient initial attention but unfortunately they weren’t able to resolve there and then due to a previous installation issue – absolutely nothing to do with NAC!
I resolved the issue, NAC attended once more, diagnosed the problem and ordered suitable parts. A short wait for them to be delivered and NAC returned to fit and test. Happily all now sorted and I can start cooking again!
Throughout, the engineer gave clear, sensible and realistic information and advice – in the event of another appliance issue NAC will be top of my list!
Smooth online booking service. An engineer came the next day. Great communication online and with the engineer. Transparency with regard to cost. I will definitely use NAC again.
My dog chewed the door rubber seal of my washing machine and it was leaking. I found this company on google and they sent me an engineer called Paul Williams the very next day to change the seal. He was really professional and he knew what he was doing, he even noticed that my washing machine was not leveled properly, so he went the extra mile and leveled it for me. Im really please with their services and I will use them again in the future.
