Friendly, clear, efficient and quick response
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Friendly, clear, efficient and quick response
Lovely to speak to a very helpful lady
Overall, the service was timely and carried out with care. There was a bit of an issue with the initial booking, but customer service could not have been more helpful and cleared up the issue quickly. The technician correctly diagnosed the issue and the parts were installed within the expected time frame. We will definitely recommend this company for service.
A very prompt, courteous and efficient response to my washing machine breakdown.
Didn’t expect the service to be as good as it was. Clear communication throughout, and they were able to spot the fault with the dishwasher quickly and solve it on their second visit. There were no hidden costs and everyone was great to deal with.
From the moment I booked the appointment, it was very straight forward, the engineer was on time, very pleasant, and the oven problem sorted in minutes,
Good all round and pleasant
20 year old washing machine stopped working (drum would not rotate – thought was worn out brushes) – called to book a repair, very helpful, even got a call back to double check the model number code and local engineer was booked promptly. Arrived on time and confirmed it was the brushes, but unfortunately due to the age of the machine he did not have the exact same brushes required and has to go and source them.
Arranged to come back in two days and fixed it – now working perfectly again.
Very pleased with the prompt service and cost – total £141 (including all parts and labour) £96 call out charge including all labour and £45 for the brushes.
Good job and would definitely use again should another appliance fail. Top Job.
Excellent service from NAC and Matthew .Problem identified within two hours of contacting NAC and new part fitted within three working days . A bit more difficult to arrange a visit to sort out problem with second appliance but it didn’t really matter ! Would recommend NAC for prompt and efficient service .
Good reception to enquiry. Fast fix.
very pleasant fellow and very good at his job. J.Allen
Excellent communication and customer service. Call answered quickly and efficiently, details taken, appointment made and information about what would happen provided. Contracted engineer called to confirm information and appointment. Engineer arrived on time and quickly diagnosed the issue, explaining in detail what was wrong and the option available.