They came out very quickly kept me informed of arrival.
The only criticism I had was the cost.
Fortunately I didn’t need anything doing the problem had resolved itself, so £96 for nothing was a bit steep for 10 minutes. I appreciate I wouldn’t have had to pay more if it had been a long job but maybe some discretion could be used.
The engineer was very efficient,polite and helpful. Good communication from the office. I would recommend N.A.C. to friends and colleagues. Very good service.
I was impressed by the prompt way the company responded in person and by email and text. The technician was extremely efficient, helpful, patient and polite.
Fast efficient service , good email updates and friendly engineer who explained issues and showed failed part
The man still came late afternoon on Christmas eve!! thought he wouldn’t come now, everything seemed alright, so very grateful, machine has been all right since, still pleased he came.
Everything was explained up front with no hidden charges. The engineer was polite and friendly, giving plenty of advice about our ovens. Excellent.
Phoned up on the Wednesday, repair man arrived promptly on the Thursday. Job done
Great service. The engineer turned up on time, he was courteous and efficient and fixed my dishwasher and my fridge freezer in under 2 hours. I have no hesitation in recommending NAC and would certainly use them again.
All good and we were kept well informed throughout
Easy to book. Friendly staff on phone and repair. No nonsense approach – much appreciated. They tell you what they can do, likely timescale and come up with the goods.
I’m extremely pleased with the speed of call out and efficient service. A part was needed to be ordered, but he was back a week later to complete the job very quickly.
We were very impressed with the excellent service.
The hinge on our Neff fridge had broken.
Our initial call was dealt with very efficiently by Lisa who explained cost,process and timescale. Confirmation was received immediately and the engineer Mark rang within an hour to fix an appointment.
The engineer came on time, explained what was needed but that a part needed to be ordered. This he did and came the next day to fix the fridge.
Will certainly recommend and use again.
