Excellent visit. Given the appointment time the afternoon before. Paul arrived dead on 8 am as promised. Sorted out all our problems with ignition. He could not repair the timer permanently which cannot be solved without buying a new cooker. Not doing that.
From finding the number of NAC on google, making the call and explaining the problem with my NEFF oven to having the repair/replacement parts fitted was a fast, professional and smooth process. The friendly and reassuring lady who took my call to engineer Dylan arriving when he said he would, provided me with an efficient and polite service.
Becky at NAC was very helpful and arranged an engineer for washing machine within a couple of hours!
Excellent service at reasonable price.
It’s the second time I have used this excellent company, for two very different problems.
As before, they answer queries very quickly and in yesterday’s case were able to attend in 2 hours. They do a very professional job and I am very grateful.
Excellent service from Lisa at NAC and Andy the excellent engineer who came out on the following day and fixed the problem with our cooker. Brilliant service!
Quick response. Arrived on time and appliance efficiently repaired at a reasonable cost. Good communcation.
Pleasant and punctual
From start to finish, the lovely lady that took my call to the engineer that fixed the problem. I cannot fault my experience with NAC. They are in my contacts for future use, if needed. Thank you
John the engineer was so helpful. And gave us good advice. About repair.
Very easy on line to sort out an appointment.
Arrived on time, efficient and friendly, explained everything
Booking online was easy and used clear terms, which were kept to. The engineer was pleasant and capable. He explained how the fault had developed and how we could avoid it in the future. The repair was done well and the kitchen left tidy.
