Quick and easy booking with an engineer arriving the same day. It was quite difficult to find the fault in my coffee machine and required two visits with a third to fix a new part. The engineer always arrived when he said he would and was polite and helpful. Communication from NAC was always excellent and I was impressed that there were no hidden charges.
The speed and ability of your engineer was excellent he was spot on time and diagnosed the problem which was repaired and tested within half an hour.All in all a great job.
Many thanks.
Derek Skelton.
Rang NAC very polite on the phone came the following day between time I was given. Repaired very happy with the service, would recommend.
Friendly, prompt & efficient service. Would definitely recommend.
On time and very personable engineer, best of all machine now working.
Wish we’d contacted NAC first! Tried others who could detect but not resolve the problem. Once I’d booked my appointment with NAC online, the engineer Haydn came quickly and identified the issue, I received regular updates on when the parts would arrive and the repair would be completed – again all within a matter of days. Great knowledge & expertise, excellent customer service & communication, would definitely recommend!
Brilliant service, would definitely recommend
It was totally satisfactory, prompt and efficient. The engineer was very nice
Easy to book initial appointment via web site. Received email informing of engineer name and when he would contact for time of arrival which he did and arrived on time. Diagnosed problem and part ordered.
Again well informed of date and time for fitment of part. Excellent service from stat to finish and freezer fixed.
Quick and easy repair booking process and even the bot that was there when I needed to reschedule the date and time was helpful. Engineer was superb. Friendly, knowledgeable and efficient
Well organised, quick service, easy payment mechanism
I have had to have NAC. out twice is the same month for fridge freezer that could not be repaired and a washing machine that has been repaired. Andy came out both times. Polite knowledgeable answered all questions. Great asset for you. Please apologise to him as we were having a bit of a domestic when he came that he couldn’t repair either!
