First time I’ve used this company, I looked online to get a reputable company and liked the reviews and the fact it was a quick service from a family run business. Good service from first phone call through to engineer visit. Kept updated prior to visit and engineer knew what the problem was very quickly & it was sorted out in no time. I works recommend and use again,
This is for the engineer. Ben the engineer was delightful. He gave myself notice when he was on his way. He was very knowledgeable. Tested my machine and quickly ascertained which part I needed. The only criticism I have is I had to wait a week. But Ben came back the next week fitted & tested the part extremely quickly. So for Ben I will give you five 🌟
Really good service, helpful on the phone, friendly and efficient engineer, able to contact me before arrival so that I could get to my 95 year old mum’s house to be there during the repair. All in all a pleasure to deal with. Thank you NAC.
Clean,efficient,polite.
Described what was wrong and how he was going to do the repairs
Prompt response. Fixed the next day
So helpful and friendly. A really good service at a very good price.
Contacted Becky at NAC 09:00 regarding noisy fan on hot point upright freezer, Stephane the engineer arrived before 10:00
Luck of the draw but could not ask for better response.
Stripped the appliance as far as he could go removing as much ice as he could gain access to,due to the manufacturing design he could not access the fan as a result of the ice build up
Note: it was less than 12 months since this frost free freezer had a similar fault !!
This would require 48 hours to melt naturally
Still wait & see if any further intervention necessary but to date cannot fault NAC and would have no hesitation in using their services again
Really great service a home visit all arranged with Sally. Engineer visited the same day.
Very efficient and quick to book an engineer. Becky who arranged the appointment was excellent, clear and concise, everything confirmed by email and text. Great service!
Instant response to request and information given in a polite and efficient way.
Very friendly and efficient, got straight to the details of the issues with my washer and secured an appointment within days
Efficient, friendly and helpful with booking engineer callout.
