Absolutely brilliant. Philip was a gem. Came earlier than expected. Worked professionally, kept me informed and did a great job with no additional charges. I would definitely use again. This was my first experience of using you having been recommended by a friend.
Good communication throughout, from the booking to the engineer visit
Good prompt service. Accurate diagnosis.
Booking was easy and I didn’t have to wait too long for an appointment. The engineer gave me a decent heads up of the timing, turned up when he said he would, and fixed my hob. I am delighted, and will use the company again if I need to.
Excellent job. Friendly customer service and quick to book an appointment.
The engineer was on time on the day agreed after a mix up the day before.
He was friendly and very professional, I had tried myself to re-fit the door without success even though I had watched several YouTube videos on how to do this?
At first he couldn’t find the issue as it looked perfectly sound but he was very patient as he examined the component parts and explained these type of doors can be quite different, he eventually found the issue by taking the whole door apart again and it was something I would never have seen! He fitted the door and I could get back to normal 😊
Excellent. Great online booking system. Excellent communication through email/SMS. Fixed the issue with the Samsung freezer. Good value for money. Would highly recommend.
Very knowledgable & patient
There’s nothing negative to say.
Booking was simple. Available when I wanted them.
Arrived when agreed. Very pleasant engineer. Checked the problem. Had the part. Fitted in a trice.
Brilliant. 5 star service.
Phoned to ask about problem with my washing machine, was given an appointment promptly and was kept in the loop either by call or text to let me know who and when in the day they would arrive. Engineer was thorough and explained the problem. Overall extremely pleased with both interactions and would highly recommend to anyone looking for appliance repairs!
Excellent service from Mohammed.
Took the care and time to come back when problem seemed to start and sorted it professionally.
A fast response by a qualified technician to attend to our problem. The call centre lady was efficient and courteous. Following my phone call to NAC, I revised my contact number on-line which was quickly relayed to the appointed technician. I was twice contacted by phone and once by message by the appointed technician regarding the timing of his visit.
An excellent comprehensive and courteous experience all round.
