Polite, professional contact. Engineer booked for tomorrow already!
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Polite, professional contact. Engineer booked for tomorrow already!
FRIDGE FREEZER REPAIR IN MARCHWOOD
A great experience all through
From booking to the explanation of what would happen next, including notice on the day, a 30-minute text stating when the engineer would arrive, to the job being done itself…
The engineer arrived as promised in a modern, sign-written van, with a business uniform. The chap was friendly efficient and simply got on with the job. He did the work, put everything back as it should be, and there was no mess, no evidence that he’d been there, apart from my fridge freezer, which was now working. Excellent!
Would I use these guys again YES 100%
Would I recommend these guys to a friend ABSOLUTELY
Becky was super helpful when I called NAC for an emergency engineer appointment to repair our fridge freezer. Luck was on our side, as a cancellation meant an engineer was available and was on site within 40 minutes of making the call. Harry was quick to diagnose the problem. New part required, but he managed to get the appliance working with a short-term fix. Brilliant service.
I found your engineer Robert skilled and courteous,
he identified the trouble with a filter at once and mended it, taking trouble to clear up after emptying the drum of the washing machine and leaving everything tidy.
A very positive response to my telephone call. Answered promptly. A very diligent enquiry to establish what I needed. Confirmed that they could help. Costs explained, appointment made with detailed instructions on what will happen next.
Everything handled perfectly by Yyonne, far and away the best customer experience I have received in a very long time. Very friendly. Very efficient, she is a great ambassador for you.
Hope the engineer matches her standards!
Arrived on time showed the badge explained and solved problem of my Bosho fridge freezer
Service with a smile 😃
Prompt and professional. Problem quickly resolved.
Engineer very good, cheerful, chatty and informative.
Really helpful, sympathetic to my crisis ( albeit a first world one). Couldn’t do same day, unfortunately but next day confirmed.
It was only a fuse that had gone on the washing machine, but the engineer made it all seem ok, as I could not pull the machine out to get at the lug.
Engineer, friendly and helpful, unfortunately part had to be ordered and came in faulty but once a tual part arrived it was fitted and up and running better than ever.
First time I’ve used this company, I looked online to get a reputable company and liked the reviews and the fact it was a quick service from a family run business. Good service from first phone call through to engineer visit. Kept updated prior to visit and engineer knew what the problem was very quickly & it was sorted out in no time. I works recommend and use again,