Our Reviews

Past experience had made me slightly dubious about choosing appliance repairs online but the lady I spoke to at NAC ,when I called, immediately put me at ease. She was friendly knowledgeable and sympathetic. It took only a few minutes and I had an engineer booked to come to my house within a few days. I received a confirmation message from the engineer with a time slot. He arrived promptly . He also was extremely knowledgeable and friendly. As it turned out, my dishwasher was beyond repair . The young man explained the reasons and gave advise as to replacing it. Although I didn’t get my dishwasher repaired I would have no hesitation in recommending this company. The efficiency and courtesy of the two people I dealt with was first class and an unexpected pleasure. Five star service.

Overall a amazing company , honest reliable and trustworthy and I have highly recommend them to friends and family and would definitely be using them again

Excellent service. Very fast response and the engineer was great. I would definitely recommend NAC for swift knowledgeable service and trustworthy engineer.

The engineer, Faisal, kept me informed about when he would come. He was polite, tidy and very efficient. I’m very pleased with the job he did, I would definitely recommend him. He works for Excel Repairs through NAC.

Awesome service from start to finish, polite helpful initial enquiry, explained the costings, prompt attention, competent efficient engineer advised what parts were needed and advised the office would send through the cost, no pressure. Returned a couple of days later to fix everything, overall excellent service with affordable repairs.

The engineer sorted the problem quickly and the machine is now working perfectly again.

Reliable company, fast appointment and excellent work.

Easy to book apt, efficient and friendly service.
Knowledgable and helpful engineer. Kept us informed throughout the process and we look forward to our next apt to fit the ordered part. Great value service.
Good job well done.

Very nice engineer very polite and respectful,I couldn’t open my washing machine door ,unfortunately my washing inside,it wasn’t a big job in the end ,but was so happy with the service received.

Easy to deal with. Arrived when promised, diagnosed fault and gave price to repair. Had to order parts but again arrived within a week when promised and quickly replaced parts. Working fine now. Kept in touch by text so we knew what was happening.

It was a pleasure to watch Steve go about the repair to my cooker. Clearly a man of experience who knew exactly what to do, and he went the extra mile to get everything right. No cut corners. In this day and age that can be a rare thing. Excellent service.

Prompt polite neat