Rang up on Wednesday morning and have an engineer booked for Friday to look at my hob. Spoke with Becky and she was very professional and friendly and explained everything clearly to me.
Engineer came at appointed time, worked fast and sorted the problem.
Engineer was very polite, informative and completed the repair professionally.
From the first contact service was amazing kept up to date with time of arrival and engineer AJ arrived same day and was brilliant as added in an extra repair at last minute and he did it no problem. He sent a video of both grill and oven working and breakdown of cost. Would definately recommend to anyone who needs a fast repair, very professional and efficient. Would use again.
Spoke to Becky via phone call at about 14:00 hrs and she got us booked in for that day , Becky was polite, friendly and professional.
Dylan was our engineer again polite and professional and had it fixed in 5 minutes.
All done by 18:00 , a big thanks to all concerned
I spoke to a Lovely Lady, who was Very Helpful and arranged an Engineer to attended in a good time frame 😀
Really good straight forward, no nonsense service with a website thats clear and was easy to navigate. It took the trouble and effort out of calling around to find a competent engineer. It was easy to book and the engineer was knowledgable and able to work around my committments.
On the day of the booking the engineer arrived on time and advised of what parts would be required and was able to obtain them within a matter of days.
The engineer returned to complete the work, even though my appliance was several years old he made sure that he was careful and did not cause any damage to the appliance or loose any screws whilst completing what was quite a complex repair.
Thanks NAC and to the engineer for providing great service.
Absolutely excellent service after contact about my noisy oven they sent Dylan out the same day who soon found the problem, a spare part was ordered and Dylan returned to fit it , problem solved , I would highly recommend this company for a fast and efficient service
Very efficient and lovely engineer, accurate timing.
Excellent communication from engineer. Very polite and friendly.
Explained everything he was doing and what effect it would have.
Quietly efficient and thorough.
Quick & easy phone call, details passed onto engineer as soon as the call ended.
