Company managed the repair via Domestic Heroes, both companies kept me well informed throughout the repair to fridge freezer, done within the week from start to finish and that also required them to order a part in. No complaints at all, very quick and professional.
Mustafa was very professional and punctual and guided me about steps to take to prevent the breakage
The repair person was polite, cheerful and extremely efficient. He diagnosed the problem and what was needed quickly and rectified it without the need for a return visit. He explained the whole process and advised on further maintenance of my appliance. Absolutely excellent service.
Excellent repair and great customer service. Our engineer was helpful, practical and also worked around our schedule.
Super efficient from start to finish. We ended up getting a same day repair on our washing machine which was just amazing!
Highly recommend NAC, they’re in a class of their own 🙂
Seamless ordering of a repairman Chris came promptly and kept me informed unfortunately the appliance was too old and had to be replaced.
Brilliant fast repair one visit and sorted in less than 30 mins
Jamie the engineer was friendly, efficient and hugely knowledgeable. He came up with a parts-free approach to tackling the issue with our Smeg Fridge Freezer with the offer of coming back if the fix hadn’t worked. So far his repair is looking good but we’d be delighted to have him back next time an odd noise starts coming out of any of our appliances.
Absolutely brilliant service with same day attendance which I thought was outstanding . Florin was a superb and helpful engineer who worked hard to identify the problem and then order the spare parts.
Would definitely recommend this service to anyone.
I had a problem with my Neff Oven. Booking procedure for visit very straightforward. Engineer arrived and diagnosed the problem, ordered the part and returned to fit it within a few days.
Job Done, excellent service
Everything about the service provided by Jamie was 100%, highly professional, knowledgeable and friendly.
Quick, easy. Cost explained, next day call.
